Patient Care Coordinator

Peak Dental Group; Medicine Hat; On-site; CAD 38,000 - 46,000; Full time

Job summary

A local dental practice in Canada is seeking a Patient Care Coordinator to facilitate patient interactions and provide excellent customer service. Responsibilities include scheduling appointments, greeting patients, managing records, and handling insurance billing. The role requires great communication skills, attention to detail, and multitasking ability in a fast-paced environment. Join our team to help ensure that patients receive high-quality care!

Qualifications

• Excellent customer service experience is required.
• Strong communication skills are essential.
• Must be detail-oriented and able to multitask.

Responsibilities

• Facilitate patient care and greet patients.
• Schedule appointments and manage patient records.
• Handle insurance billing and estimates.
• Coordinate with the dentist and dental hygienist to ensure high-quality care.
• Maintain a fast-paced, team-oriented work environment.

Skills

Customer service experience

Communication skills

Detail-oriented

Multitasking

Team building skills

Teamwork

Phone etiquette

Job description

Job Details:

• The Patient Care Coordinator is responsible for facilitating patients and have excellent customer service experience.
• The responsibilities require scheduling patients, greeting patients, answering phones, and managing patient records.
• You will also be respoiblse for billing through to patients insurance, as well as estimates from insurance, this will require calling insurance in regards to patients care for services.
• The coordinator works closely with the dentist and dental hygienist to ensure that patients receive high-quality care.
• We at Park Meadows Dental are looking for someone with great communication skills, detail-oriented and be able to multitask.
• This is a fast paced environment and we are looking for someone with a great attitude and strong team building skills!