Patient Care Coordinator - Affinity Dental - Mayfield Common

Affinitydentalmayfieldcommon; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Uniform Allowance

Education Allowance

Paid Sick Days

Dental Benefits

Health Benefits

Gym Membership Discount

EFAP

Job summary

Affinity Dental - Mayfield Common, a modern general dentistry practice in the Edmonton area, is seeking a friendly Dental Administrative role to manage scheduling, billing, and patient communications. You will help create a welcoming atmosphere and support daily operations for optimal patient care.

The role emphasizes strong communication, organization, and multitasking skills, with opportunities for career development, EFAP, and various benefits after six months of employment.

Qualifications

• Dental administration or Patient Care Coordinator experience preferred.
• Experience with dental software systems is preferred.
• Strong communication, organizational, and multitasking skills.
• Passionate about providing outstanding patient care and working collaboratively within a team environment.

Responsibilities

• Create a welcoming and positive experience for patients from arrival to departure.
• Manage appointment scheduling, confirmations, recalls, and patient communications to optimize the schedule.
• Handle patient billing, insurance claims, payments, and fee inquiries in a professional manner.
• Process referrals, maintain accurate patient records, and ensure charts are up to date.
• Support daily administrative operations to ensure a smooth patient experience.
• Build strong patient relationships through empathy, professionalism, and effective communication.
• Follow all privacy, health and safety, and regulatory requirements.

Skills

Dental administration

Communication

Organizational skills

Multitasking

Tools

Dental software systems

Job description

About us:

Affinity Dental - Mayfield Common is a modern general dentistry practice devoted to the oral health of our patients in the Edmonton area. Our mission is to provide the best possible gentle dental care for the entire family in order to facilitate a comfortable and long-term relationship. We offer a wide range of dental services, including hygiene services, composite fillings, crown and bridge, root canal therapy, cosmetic services, Invisalign, and much more.

At Affinity Dental - Mayfield Common, we are committed to staying at the cutting edge of dental technology providing quality care in effective ways. We utilize Digital X-Ray, Digital Imaging, dental lasers, zoom whitening and much more to support varying treatment plans.

We are proud to receive 4.9-star rating in Google reviews, exceeding excellence through exceptional patient service, continuouslearning and innovative technology.

Schedule:

Monday through Thursday: 7:45 AM - 4:15 PM

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
• Additional Perks: Uniform Allowance of $250/calendar year, Education Allowance of $300/calendar year, 3 Paid Sick Days/calendar year, in-house Dental Benefits, and Health Benefits through Chambers of Commerce Group Insurance Plan (after 6 months of employment).

Responsibilities:

• Create a welcoming and positive experience for patients from arrival to departure
• Manage appointment scheduling, confirmations, recalls, and patient communications to optimize the schedule
• Handle patient billing, insurance claims, payments, and fee inquiries in a professional manner
• Process referrals, maintain accurate patient records, and ensure charts are up to date
• Support daily administrative operations to ensure a smooth patient experience
• Build strong patient relationships through empathy, professionalism, and effective communication
• Follow all privacy, health and safety, and regulatory requirements

About You:

• Dental administration or Patient Care Coordinator experience preferred
• Experience with dental software systems is preferred
• Strong communication, organizational, and multitasking skills
• Passionate about providing outstanding patient care and working collaboratively within a team environment

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case‑based basis and your request will be responded to as soon as possible