Patient Care Assistant (Part-Time, Ongoing Contract)

Thames Valley Family Health Team; London; On-site; CAD 25,000 - 36,000; Part time

Job summary

Thames Valley Family Health Team in London, Ontario is seeking a part-time Patient Care Assistant to join the Primary Care Action Teams. The role will involve patient care support, administrative tasks, and on-site collaboration with a multidisciplinary team at TVFHT’s Oxford St. West location.

Responsibilities include assisting with patient care, managing records, and coordinating communications for meetings, with some evenings required. CMA or equivalent medical assistant training is preferred.

Qualifications

• Administrative experience in a healthcare setting.
• Post-secondary diploma from a medical assistant program; CMA or equivalent preferred.
• Experience providing injections and/or certification to administer injections preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to work in a multi-disciplinary team.
• Proficiency with electronic medical records (EMR) and Microsoft applications.

Responsibilities

• Assist with patient care and support clinical activities.
• Manage administrative tasks and documentation.
• Coordinate information and communications for team meetings and events; minute taking.
• Maintain accurate records and ensure PHI privacy and security.

Skills

Administrative experience

Communication skills

Interpersonal skills

Teamwork

Attention to detail

PHIPA knowledge

Education

Medical assistant diploma

Certified Medical Assistant (CMA) or equivalent

Tools

EMR systems

Outlook

MS Office (Excel, Word, PowerPoint)

Teams

Job description

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Patient Care Assistant (Part-Time, Ongoing Contract)

We are GROWING and have new positions available to expand our Primary Care Action Teams. Thames Valley Family Health Team is looking for a Patient Care Assistant. This position would initially be located at 360 Oxford St. West in London, Ontario working Mondays, Thursday mornings and Fridays. The Thames Valley Family Health Team is one of the largest Family Health Teams (FHT) in Ontario. Currently, with more than 125 physicians across 21 sites within London/Middlesex, Oxford and Elgin counties, the Thames Valley Family Health Team is committed to providing comprehensive, collaborative primary health care.

Currently, we are seeking skilled Patient Care Assistants to join our Primary Care Action Teams. This position will be a vital member of our team and will play a crucial role in providing comprehensive healthcare services. The Patient Care Assistant responsibilities will include assisting with patient care, managing administrative tasks, and facilitating seamless communication within the team. The role may require some evening hours while following TVFHT Health and Safety policies and procedures. The Patient Care Assistant is a new role that will be working on-site with the multi-disciplinary healthcare team and TVFHT’s Operations Department to offer administrative and clinical patient support in a primary care setting.

Requirements, Skills, and Abilities:

Administrative experience in a healthcare setting

Post-Secondary school diploma from a medical assistant program; Certified Medical Assistant (CMA) or equivalent preferred.

Experience providing injections and/or Certificate of completion to administer injections; preferred

Excellent communication skills, both verbal and written

Excellent interpersonal skills and experience working in a multi-disciplinary team.

Strong attention to detail and ability to prioritize work in a fast-paced environment.

Understanding of medical terminology, and clinical procedures.

Proficiency in using electronic medical records (EMR) systems and computer skills.

Experience working with Outlook, Teams and Microsoft applications (Excel, Word, Power Point).

An understanding of the Ministry of Health and Family Health Team philosophy.

Ability to work independently with minimal supervision

Ability to coordinate and communicate information and documentation for various meetings and events, as well as minute taking skills

Proficiency in data mining and compiling relevant information for inclusion reports

Excellent critical thinking skills with the ability to anticipate and respond to the administrative and clinical needs of leadership and the healthcare team.

Exercise reasonable care and caution in protecting confidential and sensitive information related to patients and personnel with understanding of PHIPA

Availability to take on responsibility of opening and/or closing the clinic, with some evening hours required.

Ability to monitor, track and follow-up with patients on referrals initiated by NP(s).

Must have reliable transportation to allow you to travel to other locations to complete your work if needed.

To be eligible to apply you must have a Social Insurance Number and in some cases a valid work permit. While we thank all applicants, only those under consideration will be contacted for an interview.

Thames Valley Family Health Team is an Equal Opportunity employer that is committed to an inclusive, safe, accessible, diverse, and respectful environment for all that is free of discrimination and harassment. We encourage and welcome all applicants including, but not limited to a broad range of cultural, national, and ethnic origins, racial, religious, gender identities and expression, as well as people of all ages, marital/family status, and those with disabilities to apply. Please contact [e-mail] if you require assistance with an accommodation.