Parts Technician

Drake International Inc; Dartmouth; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading staffing company is seeking a Parts Technician in Dartmouth, NS. The role involves assisting customers with parts inquiries, processing orders, and maintaining organizational efficiency. Ideal candidates will possess strong communication, organizational skills, and a passion for industrial engines. This position offers an hourly salary ranging from $24 to $28, along with medical and dental benefits.

Benefits

Medical benefits

Dental benefits

Qualifications

• Previous experience in a customer service environment.
• Strong interest in industrial engines and equipment.
• Ability to manage multiple orders and track parts efficiently.

Responsibilities

• Assist customers with parts needs and provide quotations.
• Process sales orders and maintain order tracking.
• Navigate OEM parts platforms for accurate identification.

Skills

Customer Focus

Sales Skills

Communication

Organization

Problem Solving

Job description

We're seeking a Parts Technician to join our client's team in Dartmouth, NS.

What We Offer :

• Salary : $24 to $28 hourly- depending on experience
• Job Type / Shift : Monday to Friday, 7 : 30 am to 4 : 30 pm
• Benefits : Medical and Dental benefits

What You'll Do :

• Assist Customers with Parts Needs : Provide walk-in and phone-in customers with engine and equipment parts, ordering clear and detailed product information to help them make informed purchasing decisions.
• Provide Parts Quotations : Order quotes to customers with precise pricing and availability information, ensuring they are fully informed before making any purchase.
• Process Sales Orders in a Timely Fashion : Accurately process customer parts orders, ensuring that each order is completed promptly and efficiently
• Maintain Order Tracking : Keep track of all orders and their due dates, ensuring timely follow-up and coordination with supplier contacts resolving any issues that may arise.
• Navigate Multiple OEM Parts Platforms : effectively use various OEM online parts platforms and electronic manuals to accurately identify the correct parts.
• Support Showroom Equipment Sales Enquiries : Assist customers with the selection and purchase of industrial engines and light equipment from the showroom floor, ordering guidance based on their needs.
• Critical Thinking & Solutions : Use your problem-solving abilities to seek and offer alternative solutions when parts supply chain issues arise, ensuring minimal disruption to customer service.
• Self-Manage : Manage orders, track customer communications, and support day-to-day operations, while also collaborating with fellow team members.

What We're Looking For :

• Passion for Engines : A strong interest in industrial engines and equipment is recommended, as you’ll be working directly with parts and equipment inquiries daily.
• Customer-Focused Attitude : You’ll engage with customers to ensure they have a positive experience, whether it’s finding the right part or making a showroom purchase.
• Strong Organizational Skills : The ability to manage multiple orders, track parts, and stay on top of due dates is essential for success.
• Sales Skills : Some experience in sales-related activities with business and retail sector clients would be considered an asset.
• Excellent Communication Skills : Clear and confident communication is key when dealing with customers, suppliers, and your team members.
• Previous Experience : Experience in a customer service environment and replacement parts enquiry handling would be required.

Our team is eager to connect with candidates who meet the job requirements. If this sounds like a fit for you, we invite you to apply today!

Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly.

Drake International is an equal opportunity employer and champions accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your Branch Representative at .

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Parts Technician • Dartmouth, NS, Canada