Parts Specialist

Alta Equipment Group; Vaughan; Hybrid; CAD 30,000 - 45,000; Full time

Benefits offered by this job

Employee Stock Purchase Plan

Company Pension Plan

Paid time off

Long term Disability insurance

Life insurance

Extended health care

Dental and Vision care

Employee assistance program

Job summary

Alta Equipment Group in Vaughan seeks a motivated Parts Counter Associate to join our team. You will create and manage parts requisitions, process orders from requisitions, dispense items, and maintain accurate stock levels to ensure fast, reliable service for customers and branches across North America.

We value clear communication, attention to detail, and a commitment to excellent customer service. We offer a robust benefits package, stock purchase plan, pension, and a supportive,

Qualifications

• A minimum of one year of previous heavy equipment, auto or truck parts counter experience desired.
• High school diploma is required.
• Basic mechanical understanding and the ability to identify parts by sight and name is preferred.
• Excellent communication and professionalism are required.
• Knowledge of mark-up and gross margin is beneficial.

Responsibilities

• Creates and manages parts requisitions.
• Process orders from requisitions and dispenses items from stock.
• Maintains inventory control and stock rotation.
• Enters information into the company system to update stock levels and customer data.
• Ensures vendor relationships and timely order fulfillment.
• Assist in invoicing of parts to external customers.
• Provide support on other tasks as they arise.
• Demonstrate commitment to excellent customer service and ethical business practices.
• Source parts for Yale and other brands of equipment.
• Handle pricing, availability, and delivery times with suppliers.

Skills

Parts counter experience

Customer service

Communication skills

Data entry accuracy

Education

High school diploma

Job description

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team! We provide our employees with the following tools and resources to be successful:

• Employee Stock Purchase Plan
• Company Pension Plan
• Paid time off
• Long term Disability insurance
• Life insurance
• Extended health care
• Dental and Vision care
• Employee assistance program

Compensation range: $21.63 to $32.69 per hour. This range is regarding base salary and does not include benefits. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.

Responsibilities

• Creates and manages parts requisitions
• Process orders from requisitions and dispenses items from stock
• Maintains inventory control and stock rotation
• Enters information into the company system to maintain up-to date stock levels and customer information, respond to inquiries on stock levels and delivery times
• Ensures a healthy relationship with vendors
• Assists in the invoicing of parts to external customers
• Provide support and assistance on other tasks as they arise
• Demonstrate our commitment to excellent customer service by acting fairly, with honesty, and a commitment to ethical business practices.
• Responsible for successfully adding to the company goal of increasing parts sales volumes and margins.
• Actively source all makes of parts for Yale and many other brands of forklift, burden carriers, sweeper/scrubbers, and other types of material handling equipment.
• Working with suppliers in a professional manner for pricing, availability, and ensuring prompt order fulfillment.
• Following prescribed cash, credit, and check processing procedures
• Processing cores, warranties, and new return merchandise as required at a point of sale
• Creating purchase orders and verifying receipt of the delivery
• Creating pick tickets for customers and parts transfers between branches
• Assist in handling customer complaints and concerns and make sure the problem is corrected to both the customer and Yale’s satisfaction
• Speed and accuracy in data entry and record keeping
• Assist in keeping department organized and orderly
• Shipping and Receiving

Qualifications

• A minimum of one year of previous heavy equipment, auto or truck parts counter experience desired
• High school diploma
• Basic mechanical understanding and the ability to identify by sight and by name the parts of an industry related piece of equipment
• Excellent communication skills and professionalism is required
• Knowledge and understanding between mark-up and gross margin
• Equipment operation: Forklifts and hydraulic hose making is preferred
• Language Skills - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• We do not require Canadian work experience for this role.

Physical Demands/Work Environment

• Physical/Sensory Functions: Regularly will use hands, talk/hear; Frequently will sit; Occasionally will stand, walk, reach with hands and arms,, stoop, kneel, crouch or crawl.
• Vision: To see both close and at a distance, depth perception, ability to adjust focus and see color
• Lift and/or Move Functions: Frequently will lift up to 25 pounds; Occasionally will lift 26 to 100+ pounds
• Work Environment: Occasionally will work near moving mechanical parts

Culture is Job #1

Alta Equipment Group prides itself in the 3 P’s of business: People, Process and Product. By investing in the best people and creating a “one team” approach, Alta Equipment Group earns customers for life.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

What we look for

At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning

Other Opportunities at Alta

Please visit our careers page at https://altg.com/career/ to view other openings that may be of interest to you! Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please [e-mail] immediately.