Forklift Field Service Technician

Alta Equipment Group; Kitchener; On-site; CAD 41,328 - 55,104; Full time

Benefits offered by this job

Company van

Company fuel card

Technical training programs

Long term disability insurance

Extended health care

Life insurance

Paid time off

Company pension plan

Employee stock purchase plan

Job summary

Alta Equipment Group in Kitchener, Canada, is seeking a skilled technician or mechanic for diverse equipment repairs. Ideal candidates will have experience in diesel, agricultural, or material handling equipment. The role includes maintaining forklifts and providing exceptional customer service.

We offer competitive pay of $30 to $40 per hour, comprehensive benefits including a company van and technical training, and a strong emphasis on mutual respect and professional development.

Qualifications

• Two years of forklift repair experience is highly desired.
• Must have a clean driving record and valid driver’s license.
• Strong cultural fit with Alta's principles of mutual respect.

Responsibilities

• Perform preventative maintenance on customer forklifts.
• Diagnose and repair customer equipment.
• Provide exceptional customer service.

Skills

Forklift repair experience

Mechanical aptitude

Knowledge of electric and liquid propane units

Computer skills

Problem-solving

Tools

Own tools

Job description

Job Overview

Come work for the largest equipment dealer in North America! Are you a technician or mechanic with experience in auto, diesel, agricultural, material handling, lift truck, or heavy equipment repair? If so, we want you on our team.

Benefits

• Company van (parked at home each day)
• Company fuel card and cell phone
• Manufacturer technical training programs
• Long term Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Company Pension Plan
• Dental and Vision care
• Employee Stock Purchase Plan
• Company uniforms provided
• Work schedule M-F
• Compensation Range: $30 to $40 per hour (base pay only; overall compensation depends on location, skillset, education, and experience)

Responsibilities

• Perform preventative maintenance on customer forklifts and other material handling equipment.
• Diagnose and repair all forms of customer equipment.
• Complete each repair job in a timely, efficient, and professional manner.
• Provide exceptional customer service.
• Work and manage workloads independently.
• Properly complete and submit all required paperwork.
• Manage company vehicle and on-board parts inventory.
• Incorporate Alta's Guiding Principles into daily activities.
• Perform other duties as assigned.
• Maintain consistent, regular, and reliable attendance including being ready for work at the designated start time.

Qualifications

• Two years of forklift repair experience is highly desired.
• Previous field experience is highly preferable.
• Strong working knowledge of electric and liquid propane units.
• Excellent mechanical aptitude.
• Possess own tools.
• Must have a clean driving record and a valid driver’s license to drive the company vehicle.
• Computer skills: Hyster TKC training software and Yale/Hyster contact management system.
• Language skills - intermediate: read/interpret safety rules, operating and maintenance instructions, procedure manuals; write routine reports and correspondence; speak effectively before customer or employee groups.
• Mathematical skills - basic: ability to add and subtract.
• Reasoning ability - intermediate: apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.
• Strong cultural fit with Alta's emphasis on mutual respect, high energy, and continuous professional development.

Physical Demands & Work Environment

• Physical/Sensory Functions: regular standing, walking, hand use, reaching; frequent talking/hearing; occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling.
• Vision: no special vision requirements.
• Lift and/or Move Functions: regular lift up to 10 pounds; frequent lift 11–25 pounds; occasional lift 26–100+ pounds.
• Work Environment: regular exposure to moving mechanical parts; frequent exposure to fumes or airborne particles, outdoor weather conditions; occasional wet or humid conditions, extreme cold and heat (non-weather); risk of electrical shock, vibration.

Equal Employment Opportunity

Alta Equipment Group is an equal opportunity employer. We do not discriminate on the basis of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the company has violated its equal employment opportunity policy, please contact [e-mail] immediately.