Parts Specialist

Vast-Auto Distribution; Oro-Medonte; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Group insurance

RRSP retirement plan

Job summary

Vast-Auto Distribution in Canada seeks a Parts Specialist to help both retail and professional customers identify and buy automotive parts and accessories. The role combines customer service, inventory handling, and technical support to ensure smooth store operations.

You will greet customers, recommend parts, process transactions, and maintain up-to-date product knowledge. You may assist with stocking, merchandising, and occasional deliveries, contributing to team success and safety.

Qualifications

• High School Diploma or equivalent.
• 1 year minimum experience in automotive parts, customer service, or retail.
• Automotive or technical training preferred.
• ASE Certification or familiarity with Weatherly Index is a plus.
• Proficient computer skills with POS and inventory management systems.
• Knowledge of automotive systems, parts and components.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Greet customers promptly at the counter or over the phone.
• Identify automotive parts based on vehicle specifications (make, model, year).
• Advise customers on appropriate parts and related items.
• Process transactions (cash, credit, returns, exchanges) per policies.
• Accurately manage the cash drawer and POS transactions.
• Maintain product knowledge and catalog updates.
• Assist with freight receipt, stocking, merchandising, fronting/facing, and cleaning.
• Perform store services (install wipers, test batteries, scan codes).
• Support inventory cycle counts and monthly stock adjustments.
• Address customer concerns professionally and uphold safety standards.

Skills

Customer service

POS systems

Inventory management

Communication

Problem solving

Education

High School Diploma

Automotive training

ASE Certification

Tools

Weatherly Index

Catalog systems

Job description

Job Description

Posted Monday, August 17, 2026 at 4:00 AM

About us:

Vast-Auto Distribution, a subsidiary of O’Reilly Automotive Inc., is a leader in auto parts distribution and retail across Eastern Canada. It is part of O’Reilly Auto Parts that operates more than 6,000 stores, with more than 92,000 team members across the USA, Mexico, Puerto Rico, and Canada under theParts City Auto Parts and O’Reilly Auto Parts banners.

FUNCTIONAL SUMMARY:

The Parts Specialist is responsible for providing exceptional service to both retail and professional installer customers by accurately identifying, locating, and selling automotive parts and accessories. The role involves a combination of customer-facing service, inventory handling, and technical support, contributing to the operational success of the store.

MAIN DUTIES:

• Greet customers promptly, courteously, and professionally at the counter or over the phone.
• Identify automotive parts based on vehicle specifications (make, model, year).
• Advise customers on appropriate parts, use, and care; recommend related or premium items.
• Process transactions including cash, credit, check, returns, and exchanges in accordance with company policies.
• Accurately manage the cash drawer and POS transactions.
• Maintain product knowledge and stay updated on catalog changes and industry trends.
• Assist with freight receipt, shelf stocking, merchandising, fronting/facing, and cleaning.
• Operate store equipment (e.g., brake lathe, battery charger, diagnostic tools) following training and policies.
• Deliver parts occasionally when needed and if eligible under company driving requirements.
• Perform various store services (install wipers, test batteries, scan codes, etc.), as permitted.
• Complete training modules required for role effectiveness.
• Support inventory cycle counts and monthly stock adjustments.
• Address and resolve customer concerns in a professional and positive manner.
• Uphold safety, wellness, and company protocols.

Requirements:

• Required:
  • High School Diploma or equivalent.
  • Minimum 1 years’ experience in automotive parts, customer service, or retail environment.
• Preferred:
  • Automotive or technical training.
  • ASE Certification or familiarity with cataloging systems (e.g., Weatherly Index).
• Proficient computer skills with POS and inventory management systems.
• Knowledge of automotive systems, parts, and components.
• Ability to lift up to 50 pounds and work on your feet for extended periods.
• Valid driver’s license (for occasional delivery duties, if required).

What we offer:

• Dynamic work team.
• 40-hour work week can vary from Monday to Sunday. (May require weekend or evening shifts, depending on store hours).
• Group insurance & retirement plan (RRSP) after the probation period.

What Sets Us Apart

Grow and succeed in a value-driven workplace that supports your professional development, all within the stability of a Fortune 300 organization.

• Exposure to best practices and tools across a large North American organization, opening doors to diverse career pathways.
• Career growth opportunities through our Promote from Within philosophy.
• Competitive benefits package , including Medical, Dental, Life and Long-Term Disability Insurance, RRSP, and additional employee benefits.
• Commitment to inclusion: We are dedicated to building a diverse and inclusive workplace. We value different perspectives and encourage applications from all qualified individuals.
• Commitment to our customers and team members: We are enthusiastic, hardworking professionals dedicated to teamwork, safety and wellness, and delivering excellent customer service. We lead with respect, honesty, and a win-win attitude while maintaining strong expense discipline.

Note: Vast-Auto Distribution does not use AI for job screening purposes