Parts Receiver (Brampton Chrysler Dodge Jeep Ram)

Audi Niagara; Brampton; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Employee assistance program

Job summary

Brampton Chrysler Dodge Jeep Ram is seeking an experienced Parts Receiver to join our team. You will offload deliveries, organize inbound shipments, track status, and help ensure accurate records and timely parts delivery.

Role involves interacting with customers, maintaining vehicle and equipment, and supporting the parts dispatcher. A valid Ontario driver’s license and OSHA forklift license are required, with a strong customer service focus and attention to detail.

Qualifications

• High School Diploma or GED is required.
• Must have an OSHA-certified Forklift License
• Must have a valid Ontario Driver's License and a clean driving record.
• Experience working with automotive parts is considered an asset.
• Strong customer service background with proven ability to deliver exceptional customer service.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Strong organizational skills.
• Meticulous attention to detail and accuracy.
• Proven ability to build strong working relationships.
• Must be reliable and able to work productively with minimal supervision.
• Strong written and verbal communication skills.
• Ability to exhibit professionalism with a positive attitude under pressure.
• Working knowledge of google applications, sheets and team drive.
• Ability to thrive in a fast paced, high pressure work environment while effectively managing competing and changing priorities.

Responsibilities

• Offloading incoming deliveries and returns from other dealerships or delivery hubs.
• Organizing incoming deliveries by the outbound driver.
• Collaborate with other members of the automotive parts delivery team, as well as dealership parts staff to ensure that deliveries are made on time and to the correct locations.
• Track the status of shipments and keep customers informed about any delays or issues that may arise.
• Process payments for delivered parts, ensuring that all transactions are accurately recorded.
• Maintain accurate records of customer orders, and transactions, using a variety of computer-based and manual record-keeping systems.
• Collaborate with dealership parts departments to ensure that customer orders are fulfilled efficiently.
• Provide excellent customer service by promptly responding to customer inquiries, resolving issues, and addressing any concerns that may arise.
• Inspecting and maintaining the delivery vehicle, including regular maintenance and cleaning, to ensure it remains in good working order.
• Provide coverage and assistance to the parts dispatcher when needed. This includes scheduling and coordinating the delivery of automotive parts from delivery hubs and dealerships to customers, taking into account factors such as delivery time, customer location, and available inventory.
• Occasionally drive and deliver parts when required. This includes providing safe, timely and correct parts deliveries to our wholesale customers.
• Comply with all company policies, standards and procedures.
• Other duties as required by management.

Skills

Customer service

Organizational skills

Attention to detail

Professionalism

Communication skills

Teamwork

Ability to work under pressure

Education

High School Diploma or GED

Tools

OSHA forklift license

Ontario Driver's License

Job description

Here we GROW Again!

Performance Auto Group is thrilled to announce the newest addition to our growing family Brampton Chrysler Dodge Jeep Ram! Located at 190 Canam Crescent in the Brampton Auto Mall, our fantastic team will be sure to wow you!

Brampton Chrysler Dodge Jeep Ram is looking for an experienced Parts Receiver to join their team!

About Us

Brampton Chrysler Dodge Jeep Ram is part of the Performance Auto Group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience


• Integrity: We are honest and transparent in our actions


• Diversity: We are stronger through the inclusion of people, brands and ideas


• Innovation: We passionately embrace opportunities for new and continuous improvements


• Empowerment: We encourage and support our people in taking initiative


• Giving Back: We positively impact the communities in which we live, work and raise families

Here’s what you’ll deliver:

• Offloading incoming deliveries and returns from other dealerships or delivery hubs


• Organizing incoming deliveries by the outbound driver


• Collaborate with other members of the automotive parts delivery team, as well as dealership parts staff to ensure that deliveries are made on time and to the correct locations.


• Track the status of shipments and keep customers informed about any delays or issues that may arise.


• Process payments for delivered parts, ensuring that all transactions are accurately recorded.


• Maintain accurate records of customer orders, and transactions, using a variety of computer-based and manual record-keeping systems.


• Collaborate with dealership parts departments to ensure that customer orders are fulfilled efficiently.


• Provide excellent customer service by promptly responding to customer inquiries, resolving issues, and addressing any concerns that may arise.


• Inspecting and maintaining the delivery vehicle, including regular maintenance and cleaning, to ensure it remains in good working order.


• Provide coverage and assistance to the parts dispatcher when needed. This includes scheduling and coordinating the delivery of automotive parts from delivery hubs and dealerships to customers, taking into account factors such as delivery time, customer location, and available inventory.


• Occasionally drive and deliver parts when required. This includes providing safe, timely and correct parts deliveries to our wholesale customers.


• Comply with all company policies, standards and procedures.


• Other duties as required by management.

What you need to succeed:

• High School Diploma or GED is required.


• Must have a valid Ontario Driver's License and a clean driving record.


• Experience working with automotive parts is considered an asset.


• Must have an OSHA-certified Forklift License


• Strong customer service background with proven ability to deliver exceptional customer service.


• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.


• Strong organizational skills.


• Meticulous attention to detail and accuracy.


• Proven ability to build strong working relationships.


• Must be reliable and able to work productively with minimal supervision.


• Strong written and verbal communication skills.


• Ability to exhibit professionalism with a positive attitude under pressure.


• Working knowledge of google applications, sheets and team drive.


• Ability to thrive in a fast paced, high pressure work environment while effectively managing competing and changing priorities.

What’s in it for you?

• Excellent management support and guidance


• Opportunities through our Internal career mobility program


• Access to health, dental and vision insurance


• Disability, critical illness and life insurance for the unexpected


• Our Employee Assistance Plan (EAP) for you and your family's wellness


• Discount on vehicles, service and parts for you and your family


• Discounts to retailers and service providers across the country


• Free and engaging employee events


• Did we mention we love giving back to our communities?!!

Job Type: Full Time - Permanent

Compensation (expected annual salary): $40,000 - $50,000 per year. The starting salary will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#SP