Parts person

Williams Machinery; Terrace; On-site; CAD 39,000 - 63,000; Full time

Benefits offered by this job

Pension Plan

Medical and dental coverage

Paid vacation

Job summary

Williams Machinery is seeking a Parts Person to support the Parts Department, handling parts sales, shipping, receiving, lookup and sourcing of parts, and invoicing. The role involves maintaining the showroom, processing returns, and ensuring accurate inventory records in a busy dealership environment.

The ideal candidate will have 2-3 years in a parts department, strong computer skills including Microsoft Office, and a valid driver’s license. Forklift training will be provided as needed.

Qualifications

• 2-3 years of experience in a parts Department or similar.
• Strong customer service and communication skills are required.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel).

Responsibilities

• Handle parts sales, shipping & receiving of inventory, lookup and sourcing of parts.
• Process cores, warranties, and new return merchandise at point of sale.
• Maintain retail sale floor and displays to meet dealership standards.
• Assist in keeping parts department, inventory warehouse, and shipping/receiving clean and orderly.

Skills

Customer service

Microsoft Office

Data entry

Communication

Team player

Education

High school diploma

Tools

Forklift operation

Job description

Are you ready to join a team recognized as a Platinum Certified Canada's Best Managed Company and one of BC's Top Employers? As part of Wesgroup Equipment, a trusted leader for over 120 years, Williams Machinery has been selling, renting, and servicing equipment across British Columbia, while providing essential safety training for effective machinery operation. We offer a diverse range of equipment for industries like warehousing, construction, milling and more. Join our team of People-Focused Problem Solvers and build a career where your contributions truly make a difference!

The Parts Person supports the Parts Department by handling parts sales, shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices.

Key Responsibilities:

• Professional communication via phone, email and in person with customers.
• Supports the Parts Department including the shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices, core and warranty returns.
• When working the parts counter, follows prescribed cash, credit, and cheque procedures of the dealership.
• Processes cores, warranties, and new return merchandise as required at a point of sale.
• Maintains the retail sale floor and displays to meet or exceed the dealership's standards.
• Assists in keeping parts department, inventory warehouse and shipping & receiving clean and orderly.
• Attends training as prescribed by management to maintain proficiency in his/her job description.
• Demonstrates a positive team attitude with a willingness to learn.
• Uses dealership equipment and resources safely and proficiently.
• Other duties as assigned.

Knowledge, Skills and Abilities:

• Excellent attention to detail and a positive attitude, with good interpersonal skills.
• Excellent general computer skills and experience with Microsoft Office applications (Outlook, Word, Excel).
• Superb customer service skills and strong organizational skills.
• Good data entry and data management/reconciliation abilities.
• Ability to work in a group environment.
• Ability to adapt to changing schedules and hours if required.
• Basic knowledge of automotive or heavy-duty parts - previous experience an asset.
• Ability to learn and adapt to multiple data, information and lookup systems used by different vendors.
• Ability to lift up to 50 pounds, and capable of standing or sitting for long periods of time at different desk or counter heights and on varying surfaces.
• Operate forklift, pallet jacks in indoor and outdoor environment (training will be provided);
• Builds and maintains strong business relationships.
• Requires a valid driver's license.

Training, Education and Experience:

• 2-3 years ofexperience in a parts Department or similar.
• High school diploma.

Compensation Package:

• Wages as per the current Collective Agreement: $28.15- $45.47
• Pension Plan and comprehensive medical and dental coverage
• Paid vacation as outlined in the Collective Agreement

Values:

• Build trust - with customers and each other.
• Be a team player - commit to working together to win.
• Be customer-focused - "wow" customers so they become raving fans.
• Support community - care for our people, our community and our planet.
• Deliver results - know what you need to do and get it done.

Privacy Notice for Job Applicants:

By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at [e-mail].

Selection Process Notification:

Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Williams Machinery.

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