Parts Manager

Smithers-Toyota; Smithers; On-site; CAD 70,000 - 95,000; Full time

Job summary

Smithers Toyota is seeking an experienced Parts Manager to lead the Parts Department and drive predictive inventory management, leveraging sales history, seasonal trends, and upcoming service work to anticipate demand.

You will lead the Parts Department team, support the Service Department, and ensure accurate processes and efficient day-to-day operations with a focus on strong customer service.

Qualifications

• Experience leading a Parts Department or similar team.
• Proven ability to forecast demand and manage high-turn inventory.
• Strong inventory replenishment and stock accuracy knowledge.
• Excellent customer service and communication skills.
• Ability to recognize trends and make sound purchasing decisions.

Responsibilities

• Lead the Parts Department team and mentor staff.
• Anticipate parts demand from sales history, service trends, and upcoming work.
• Maintain appropriate stocking levels and inventory mix.
• Utilize Toyota tools to support purchasing and replenishment decisions.
• Ensure accurate processes and efficient day-to-day operations.
• Provide professional service to retail, wholesale and internal customers.
• Collaborate with Service Advisors and technicians on parts requirements.

Skills

Leadership

Forecasting

Inventory management

Customer service

Problem-solving

Communication

Valid driver's license

Tools

Toyota tools

Dealership systems

Inventory reports

Job description

Parts Manager

Smithers Toyota is looking for an experienced Parts Manager to lead our Parts Department.

A major focus of this role is predictive inventory management — using sales history, seasonal trends, upcoming service work, back-orders and available Toyota tools to anticipate demand and keep the right parts on hand without creating unnecessary excess inventory.

The Parts Manager will also lead the Parts Department team, support our Service Department and ensure strong customer service, accurate processes and efficient day-to-day operations.

Key Responsibilities

• Use sales history, service trends and upcoming work to anticipate parts demand
• Maintain the right inventory mix and appropriate stocking levels
• Use Toyota and dealership inventory tools effectively to support purchasing and replenishment decisions
• Monitor fast-moving, slow-moving, aging and obsolete inventory
• Manage special orders, back-orders, returns and replenishment
• Maintain strong inventory accuracy and organized parts storage
• Work closely with Service Advisors and technicians to anticipate upcoming parts requirements
• Lead and support the Parts Department team
• Monitor department performance and identify opportunities for improvement
• Provide professional service to retail, wholesale and internal customers

What We Are Looking For

• Toyota parts experience is strongly preferred
• Alternatively, strong experience managing high-turn inventory where forecasting and availability are important
• Ability to recognize trends and make sound inventory purchasing decisions
• Strong understanding of inventory replenishment, turnover and stock accuracy
• Comfortable learning and using inventory reports, dealership systems and Toyota tools
• Strong leadership, organization and problem-solving skills
• Strong communication and customer service skills
• Automotive parts experience is strongly preferred
• Valid driver’s license