Parts Manager

Camions Excellence Peterbilt

Sainte-Julie

On-site

CAD 70,000 - 100,000

Full time

11 days ago

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Benefits offered by this job

Permanent position

Competitive compensation

Group benefits

Telemedicine & EAP

Personal days

Training & development

Advancement opportunities

Referral bonus

Autonomy

Collaborative team

Job summary

Camions Excellence Peterbilt in Sainte-Julie is seeking a Parts Manager to lead the Sainte-Julie Parts Department. You will plan, organize, and direct all department activities, drive performance, manage inventory, and ensure exceptional customer experience across three shifts with an engaged team.

You'll recruit, coach, and develop staff, monitor KPIs, and collaborate with other branches to uphold PACCAR Parts standards and company policies.

Qualifications

Minimum 4 years of management experience in a parts department, dealership, or similar environment.
Experience in the heavy-duty truck, parts, or heavy equipment industry is a strong asset.
Strong leadership skills with coaching and staff development experience.
Solid business acumen with ability to read financial results and KPIs.
Excellent communication and customer experience focus.
Bilingual in French and English, with strong computer skills (Microsoft Office).

Responsibilities

Drive department performance by developing action plans, monitoring results, and implementing measures to meet company standards.
Oversee inventory management with focus on accuracy and integrity.
Plan and coordinate operations across three shifts, including scheduling and peak coverage.
Lead recruitment, onboarding, performance management, and staff development.
Ensure high-quality customer experience and support complex issue resolution.
Collaborate with other departments to ensure smooth operations and policy compliance.

Skills

Leadership

Team management

Business acumen

Communication

Bilingual FR/EN

Microsoft Office

Problem-solving

Priority management

Tools

Microsoft Office

Job description

PARTS MANAGER

Permanent Position - Full-Time

Sainte-Julie Branch

You know the parts business, you know how to bring a team together, and you enjoy driving operations forward just as much as developing the people around you?

At Excellence Peterbilt, we're looking for a Parts Manager who can lead the department with strong leadership, attention to detail, and solid business sense.

In this role, you'll have the autonomy to manage your operations, engage your team, and directly contribute to the performance of your branch, while benefiting from the support of our eight-branch network.

If you're a hands-on manager who is driven by results and committed to delivering a great customer experience, we want to meet you.

Your Role

Reporting to theVice President of Parts, you'll be responsible for planning, organizing, directing, and overseeing all activities of the Sainte-Julie Parts Department.

Your goal: drive the performance of your department through an engaged team, efficient operations, well-managed inventory, and a customer experience that meets our high standards.

More Specifically, You'll Be Responsible For:

Driving department performance by developing action plans, monitoring results, and implementing the necessary measures to achieve Excellence Peterbilt's objectives and PACCAR Parts standards
Ensuring effective inventory management, with a focus on inventory accuracy, integrity, and overall performance
Planning and coordinating department operations across three shifts, including scheduling, ensuring adequate coverage, and supporting the team during peak periods
Leading and developing your team by participating in recruitment and onboarding, managing performance, and supporting employee development
Ensuring a high-quality customer experience by supporting the team in resolving more complex situations and contributing to the continuous improvement of our processes
Collaborating with other departments and managers to ensure smooth operations and compliance with company policies, processes, and standards

What We’re Looking For

Minimum 4 years of management experience, ideally in a parts department, dealership, or similar environment
Experience in the heavy-duty truck, parts, or heavy equipment industry is a strong asset
Strong leadership skills and demonstrated experience in managing, coaching, and developing a team
Solid business acumen, with the ability to understand financial results, monitor performance indicators, and identify variances
Excellent communication, problem-solving, and priority management skills, with a strong focus on the customer experience
Bilingual in French and English, both spoken and written, with strong computer skills, including Microsoft Office

Don't come directly from the heavy-duty truck industry, but have solid experience managing a parts department in theautomotive, heavy equipment, or a similar industry? We'd still like to hear from you.

What We Offer