Parts Manager

Alberta AG Centre; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

Alberta AG Centre in Calgary is seeking a dedicated Customer Service & Parts Specialist to support internal and external customers, identify parts needs, prepare quotes, and process orders promptly. You will coordinate with Service, Sales, Shipping/Receiving, suppliers and customers to ensure parts availability and optimal allocation to work orders.

You will manage purchasing, receiving, purchase orders, inventory updates, stock put-away, daily cash balancing, track stock levels, perform cycle

Qualifications

• 3–5 years of experience in an agricultural parts and/or service environment.
• Mechanical aptitude and exposure to agricultural parts, equipment, and related documents.
• Strong computer skills, including Microsoft Office, parts research tools, technical information systems; PIM, and CDK IntelliDealer experience considered an asset.
• Strong verbal and written communication skills with the ability to work effectively with customers, team members, suppliers, and other departments.
• Detail-oriented, organized, and able to manage time effectively while maintaining accurate records, reports, forms, time, and materials.
• Positive team attitude, strong work ethic, and commitment to maintaining a clean, safe, and orderly work environment.
• Thrives in a fast-paced environment and adapts readily to evolving role-related priorities and responsibilities beyond those outlined in this profile.
• Valid driver’s license required; forklift experience considered an asset.
• Stand or walk for 8+ hours; ability to bend, kneel, squat, reach, twist, and use ladders or stairs
• Lift and carry up to 50 lbs (23 kg)
• Comfortable in a warehouse setting wearing PPE

Responsibilities

• Provide exceptional service to internal and external customers by identifying parts needs, answering inquiries, preparing quotes, and processing orders in a timely manner.
• Coordinate with Service, Sales, Shipping/Receiving, suppliers, and customers to ensure parts are available and allocated to work orders as needed.
• Research parts availability, source products through catalogues, systems, suppliers, or other locations, and coordinate delivery or pickup when required.
• Manage purchasing, receiving, purchase orders, receipts of goods, inventory updates, stock put-away, and daily cash balancing.
• Track stock levels, participate in cycle counts, maintain accurate records, and support timely reporting and paperwork.
• Supervise and support parts counter, technician, and warehouse staff, providing backup support as required.
• Adhere to and promote company values, policies, procedures, and safety standards.
• Demonstrate regular and punctual attendance.

Skills

Customer service

Communication

Detail-oriented

Teamwork

Tools

CDK IntelliDealer

PIM

Microsoft Office

Job description

At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

• Built on Grassroots Values.
• As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
• Grow With Us.
• We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
• Work Hard. Live Well.
• Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.

Who We Are

Alberta AG Centre is a locally owned organization committed to supporting the agriculture industry since 2016 through expert knowledge, reliable service, and innovative solutions. We take pride in being part of the communities we serve and in fostering a workplace built on teamwork, respect, and ongoing development.

Customer Service and Parts Support

• Provide exceptional service to internal and external customers by identifying parts needs, answering inquiries, preparing quotes, and processing orders in a timely manner.
• Coordinate with Service, Sales, Shipping/Receiving, suppliers, and customers to ensure parts are available and allocated to work orders as needed.
  

Inventory & Procurement Management

• Research parts availability, source products through catalogues, systems, suppliers, or other locations, and coordinate delivery or pickup when required.
• Manage purchasing, receiving, purchase orders, receipts of goods, inventory updates, stock put-away, and daily cash balancing.
• Track stock levels, participate in cycle counts, maintain accurate records, and support timely reporting and paperwork.
  

Leadership & Team Development

• Supervise and support parts counter, technician, and warehouse staff, providing backup support as required.

Operational Excellence

• Maintain a clean, organized parts counter and warehouse area
• Perform other duties as assigned within the scope of the role.
• Adhere to and promote company values, policies, procedures, and safety standards.
• Demonstrate regular and punctual attendance.

Competencies & Qualifications

• 3–5 years of experience in an agricultural parts and/or service environment.
• Mechanical aptitude and previous exposure to agricultural parts, equipment, and related documents.
• Strong computer skills, including Microsoft Office, parts research tools, technical information systems; PIM, and CDK IntelliDealer experience considered an asset.
• Strong verbal and written communication skills with the ability to work effectively with customers, team members, suppliers, and other departments.
• Detail-oriented, organized, and able to manage time effectively while maintaining accurate records, reports, forms, time, and materials.
• Positive team attitude, strong work ethic, and commitment to maintaining a clean, safe, and orderly work environment.
• Thrives in a fast-paced environment and adapts readily to evolving role-related priorities and responsibilities beyond those outlined in this profile.
• Valid driver’s license required; forklift experience considered an asset.
• Stand or walk for 8+ hours; ability to bend, kneel, squat, reach, twist, and use ladders or stairs
• Lift and carry up to 50 lbs (23 kg)
• Comfortable in a warehouse setting wearing PPE