Parts Consultant

AWIN; Toronto; On-site; CAD 27,000 - 39,000; Full time

Benefits offered by this job

Excellent Benefits package

Group RRSP Contribution program

Work/life balance

Training and support programs

Boot and tool allowance

Corporate support

Mentorship and development

Unlimited career opportunities within

AWIN

Job summary

AWIN Donway Ford in Toronto is seeking a Parts Consultant to join our automotive team. You will assist customers and technicians with parts needs over the counter and by phone, ensuring accurate orders and timely delivery.

The role requires a high school diploma and at least two years in a retail auto parts setting, proficiency with CDK or Reynolds software, and strong communication. We offer benefits, RRSP, and opportunities within our dealership network.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of experience in a retail auto parts department.
• Proficient in CDK and Reynolds & Reynolds software systems.
• Ability to read and comprehend instructions and information.

Responsibilities

• Assist both internal and external customers with parts needs.
• Ensure customers are aware of the full product line and accessories.
• Follow cash handling procedures and payment methods.
• Ensure parts are checked against delivery notes and properly dispatched.
• Maintain displays and assist in stock checks when required.

Skills

Customer service

Retail auto parts knowledge

Phone sales

Inventory control

Education

High school diploma or equivalent

Tools

CDK

Reynolds & Reynolds

Job description

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.
Due to our continued growth, our Donway Ford dealership is looking for a Parts Consultant to join our amazing team!

We offer competitive salaries and generous benefits!

• Excellent Group Benefits package.
• Group RRSP Contribution program.
• Work/life balance.
• T raining and support programs.
• Boot and tool allowance.
• Corporate support.
• Mentorship and development.
• Unlimited careers opportunities within our automotive group.

Job Purpose

The Parts Consultant responds to both customers and technicians parts requirements. This is accomplished through over the counter and phone sales.

Core Accountabilities

• Assist both internal and external customers with their parts needs.
• Ensure that customers are made aware of the entire product line and accessories
• Follow cash handling procedures as outlined.
• Ensure that the procedures for handling cash and all other methods of payment are adhered to.
• Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.
• Pack and load parts correctly; and keep track of all dispatch documentation.
• Report any stock damage or losses to the Parts Manager.
• Ensure that all old units returned to the Parts Department are clean.
• Ensure that all old units and chargeable cases are returned to the supplier in the prescribed manner.
• Maintain and update displays as required.
• Assist in stock checks when required.
• Ensure that the work area is kept to a high standard of cleanliness.
• Maintain good relationships with all suppliers.
• Attend training courses and keep up-to-date on all new and improved products.
• Perform other tasks, based on management requirements and instructions.

Pay Range: starting at $24.00 perhour

Vacancies: 1

Requirements

• High school diploma or equivalent.
• Minimum of two years of experience in a retail auto parts department.
• Proficient in CDK and/or Reynolds and Reynolds software systems.
• Ability to read and comprehend instructions and information.
• Ability to adapt to a changing environment, work efficiently in a high-pressure environment.
• Professional appearance & friendly disposition.
• Excellent communication, interpersonal and time management skills.
• Strong attention to detail.

Personal Attributes

• Passion, motivation, focus and leadership skills.
• Results focused approach.
• Team player.
• Strong communication skills both written and verbal.
• Ability to influence, negotiate and mediate effectively.
• Strong attention to detail.
• Ability to maintain confidentiality and professionalism.
• Excellent interpersonal and team building skills.
• Strong time management and organizational skills.
• Honest, courteous and able to demonstrate strong work ethics.
• Driven and ability to work with minimum supervision.

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

This job posting may involve the use of Artificial Intelligence (AI) or automated tools to assist in screening or assessing applications. These tools do not make final decisions. All applicant information and results are reviewed by human employees before any selection decisions are made.

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