Parts Consultant

AWIN - Volkswagen Villa; Toronto; On-site; CAD 55,000 - 95,000; Full time

Benefits offered by this job

Excellent Group Benefits package

Group RRSP Contribution program

Work/life balance

Training and support programs

Boot and tool allowance

Corporate support

Mentorship and development

Unlimited careers opportunities within

our automotive group

Job summary

AWIN - Volkswagen Villa in Toronto is seeking a Parts Consultant to handle over-the-counter and phone parts requests for customers and technicians. You will assist internal and external customers, promote the full product line, and manage cash and delivery notes with accuracy.

With a focus on stocking, displays, and supplier relations, you will contribute to stock control and order fulfillment while upholding a high standard of service and professionalism.

Qualifications

• High school diploma or equivalent.
• Minimum of two years of experience in a retail auto parts department.
• Proficient in CDK and/or Reynolds and Reynolds software systems.
• Ability to read and comprehend instructions and information.
• Ability to adapt to a changing environment, work efficiently in a high-pressure environment.
• Professional appearance & friendly disposition.
• Excellent communication, interpersonal and time management skills.
• Strong attention to detail.

Responsibilities

• The Parts Consultant responds to both customers and technicians parts requirements, over the counter and by phone.
• Assist both internal and external customers with their parts needs.
• Ensure customers are aware of the entire product line and accessories.
• Follow cash handling procedures and payment methods.
• Ensure parts are checked against delivery notes, binned, and signed for.
• Pack and load parts correctly and manage dispatch documentation.
• Report stock damage or losses to the Parts Manager.
• Maintain and update displays and assist in stock checks.

Education

High school diploma or equivalent

Tools

CDK

Reynolds and Reynolds

Job description

Salary Range: $55,000.00 To $95,000.00 Annually

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Due to our continued growth, our Volkswagen Villa dealership is looking for a Parts Consultant tojoin our amazing team!

We offer competitive salaries and generous benefits!

• Excellent Group Benefits package
• Group RRSP Contribution program
• Work/life balance
• Training and support programs
• Boot and tool allowance
• Corporate support
• Mentorship and development
• Unlimited careers opportunities within our automotive group

Job Purpose

The Parts Consultant responds to both customers and technicians parts requirements. This is accomplished through over the counter and phone sales.

• Assist both internal and external customers with their parts needs.
• Ensure that customers are made aware of the entire product line and accessories.
• Follow cash handling procedures as outlined.
• Ensure that the procedures for handling cash and all other methods of payment are adhered to.
• Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.
• Pack and load parts correctly; and keep track of all dispatch documentation.
• Report any stock damage or losses to the Parts Manager.
• Ensure that all old units returned to the Parts Department are clean.
• Ensure that all old units and chargeable cases are returned to the supplier in the prescribed manner.
• Maintain and update displays as required.
• Assist in stock checks when required.
• Ensure that the work area is kept to a high standard of cleanliness.
• Maintain good relationships with all suppliers.
• Attend training courses and keep up-to-date on all new and improved products.
• Perform other tasks, based on management requirements and instructions.

Salary Range: $20.00 hourly plus commission.

Requirements

• High school diploma or equivalent.
• Minimum of two years of experience in a retail auto parts department.
• Proficient in CDK and/or Reynolds and Reynolds software systems.
• Ability to read and comprehend instructions and information.
• Ability to adapt to a changing environment, work efficiently in a high-pressure environment.
• Professional appearance & friendly disposition.
• Excellent communication, interpersonal and time management skills.
• Strong attention to detail.

Personal Attributes

• Passion, motivation, focus and leadership skills.
• Results focused approach.
• Team player.
• Strong communication skills both written and verbal.
• Ability to influence, negotiate and mediate effectively.
• Strong attention to detail.
• Ability to maintain confidentiality and professionalism.
• Excellent interpersonal and team building skills.
• Strong time management and organizational skills.
• Honest, courteous and able to demonstrate strong work ethics.
• Driven and ability to work with minimum supervision.

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

This job posting may involve the use of Artificial Intelligence (AI) or automated tools to assist in screening or assessing applications. These tools do not make final decisions. All applicant information and results are reviewed by human employees before any selection decisions are made.