Parts Advisor - Growth, Training & Perks

OpenRoad Auto Group Limited; Port Moody; Hybrid; CAD 58,000 - 75,000; Full time

Benefits offered by this job

Tool Subsidy Program

Footwear Subsidy Program

Discounted Vehicle Purchasing Program

RRSP matching

Referral bonuses

Extended health and dental plan (full‑

Job summary

OpenRoad Auto Group Limited in Port Moody invites you to join OpenRoad Toyota Port Moody as a full-time Parts Advisor. You’ll provide excellent customer service, assist guests and wholesale customers, and help with ordering parts, setting up deliveries, and maintaining stock levels to ensure smooth operations.

This role offers growth within a large automotive group known for training, internal promotion, and strong employee benefits including health, footwear and tool subsidies, vehicle

Qualifications

• Excellent customer service skills.
• Working knowledge of automotive parts and accessories.
• Current knowledge of local sources of supply.
• Knowledge of techniques for receiving, storing, and issuing parts.
• Ability to maintain records and prepare reports using a computerized system.
• Ability to communicate effectively with all levels of the organization.
• Ability to make sound decisions.

Responsibilities

• Provide excellent customer service, and interact with guests and wholesale customers.
• Be familiar with the process of ordering and arranging parts, and setting up delivery as required.
• Maintain minimum levels of parts and supplies through data processing records and visual inspection, initiate purchase requests to maintain minimum parts inventory.
• Look up stock numbers and prices in the system.
• Advise customers on substitution or modification of parts when exact replacement is not available.
• Maintain systemized storage facilities ensuring proper security for parts and tools.
• Maintain a comprehensive record system on parts, tools, issuing accounts, and analysis records for quality control and warranty.
• Take periodic parts room inventory and establish minimum supply levels.
• Issue parts on the basis of requisitions submitted by Technicians.
• Work to improve CSI and general customer satisfaction in accordance with OpenRoad’s philosophy.
• Maintain parts and parts room in a clean and orderly manner.

Skills

Excellent customer service

Automotive parts knowledge

BC driver’s license

Job description

OpenRoad Auto Group Limited in Port Moody invites you to join OpenRoad Toyota Port Moody as a full-time Parts Advisor. You’ll provide excellent customer service, assist guests and wholesale customers, and help with ordering parts, setting up deliveries, and maintaining stock levels to ensure smooth operations.

This role offers growth within a large automotive group known for training, internal promotion, and strong employee benefits including health, footwear and tool subsidies, vehicle