Parts Advisor

AWIN-Willowdale Subaru; Toronto; On-site; CAD 52,000 - 62,000; Full time

Benefits offered by this job

Excellent benefits

RRSP contributions

Work-life balance

Training and support

Boot and tool allowance

Corporate support

Mentorship and development

Career growth opportunities

Job summary

AWIN Willowdale Subaru in the Greater Toronto Area is seeking a Parts Advisor to join our team. You will respond to customers and technicians' parts requirements, over the counter and by phone, and help customers understand product lines and accessories.

The role requires at least one year in a retail auto parts department, proficiency with CDK or Reynolds & Reynolds, and excellent communication and organizational skills. Competitive hourly pay with monthly bonus and benefits.

Qualifications

• High school diploma or equivalent.
• At least one year of experience in a retail auto parts department.
• Proficient with CDK and/or Reynolds & Reynolds software.
• Ability to read and comprehend instructions.
• Able to adapt to a changing environment, work efficiently in a high-pressure environment.
• Professional appearance and friendly disposition.
• Excellent communication and time management skills.
• Strong attention to detail.

Responsibilities

• Assist both internal and external customers with part needs.
• Ensure customers are aware of the entire product line and accessories.
• Follow cash handling procedures and payment methods.
• Ensure parts match delivery notes, are binned, and delivery notes are signed.
• Pack and load parts and maintain dispatch documentation.
• Report stock damage or losses to the Parts Manager.
• Maintain displays and assist in stock checks.
• Maintain good relationships with suppliers.

Skills

Customer service

Communication skills

Attention to detail

Time management

Team player

Education

High school diploma or equivalent

Tools

CDK

Reynolds & Reynolds

Job description

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Our Willowdale Subaru is looking for a Parts Advisor to join our amazing team!

As a Parts Advisor, you will hone your customer service and communication skills. The Parts Advisor responds to both customers and technicians parts requirements. This is accomplished through over the counter and phone sales.

• Assist both internal and external customers with their parts needs.
• Ensure that customers are made aware of the entire product line and accessories.
• Follow cash handling procedures as outlined.
• Ensure that the procedures for handling cash and all other methods of payment are adhered to.
• Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.
• Pack and load parts correctly; and keep track of all dispatch documentation.
• Report any stock damage or losses to the Parts Manager.
• Ensure that all old units returned to the Parts Department are clean.
• Ensure that all old units and chargeable cases are returned to the supplier in the prescribed manner.
• Maintain and update displays as required.
• Assist in stock checks when required.
• Maintain good relationships with all suppliers.

Vacancy: 1

Pay Information: Hourly base plus monthly bonus, ranging from $52,000.00 to $62,000.00 per annum.

Requirements

• High school diploma or equivalent
• Minimum of one year of experience in a retail auto parts department
• Proficient in CDK and/or Reynolds and Reynolds software systems
• Ability to read and comprehend instructions and information
• Ability to adapt to a changing environment, work efficiently in a high-pressure environment
• Professional appearance & friendly disposition
• Excellent communication, interpersonal and time management skills
• Strong attention to detail

Personal Attributes

• Passion, motivation, focus and leadership skills
• Results focused approach
• Team player
• Strong communication skills both written and verbal
• Ability to influence, negotiate and mediate effectively
• Strong attention to detail
• Ability to maintain confidentiality and professionalism
• Excellent interpersonal and team building skills
• Strong time management and organizational skills
• Honest, courteous and able to demonstrate strong work ethics
• Driven and ability to work with minimum supervision

We offer competitive salaries and generous benefits!

• Excellent Group Benefits package
• Group RRSP Contribution program
• Work/life balance
• Training and support programs
• Boot and tool allowance
• Corporate support
• Mentorship and development
• Unlimited careers opportunities within our automotive group

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

This job posting may involve the use of Artificial Intelligence (AI) or automated tools to assist in screening or assessing applications. These tools do not make final decisions. All applicant information and results are reviewed by human employees before any selection decisions are made.