Partner Reservations & Operations Specialist

Pursuit Collection; Calgary; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays and dining

Access to subsidized mental health resources

Job summary

A leading hospitality and attractions company in Calgary is seeking a Reservations Manager. This role involves managing all aspects of reservations while providing exceptional support and service to partners and guests. The ideal candidate will possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. The company offers competitive perks, including discounts on attractions and wellness resources, fostering a workplace that balances work and enjoyment.

Qualifications

• Experience in reservations or hospitality operations is an asset.
• Strong written and verbal communication skills.
• Ability to manage high-volume data entry accurately.
• Exceptional attention to detail and organizational skills.

Responsibilities

• Manage reservations from inquiry to final touchpoint.
• Ensure booking accuracy and perform quality checks.
• Serve as the primary contact for partners via email and phone.
• Collaborate with internal departments on partner requirements.

Skills

Reservations management

Communication (English)

Data entry accuracy

Organizational skills

Multitasking

Service excellence

Job description

A leading hospitality and attractions company in Calgary is seeking a Reservations Manager. This role involves managing all aspects of reservations while providing exceptional support and service to partners and guests. The ideal candidate will possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. The company offers competitive perks, including discounts on attractions and wellness resources, fostering a workplace that balances work and enjoyment.