Partner Account Manager

Clio; Toronto; On-site; CAD 155,000 - 209,000; Full time

Benefits offered by this job

Hybrid work environment

20 days off per year

Health benefits

Job summary

Clio in Toronto is seeking a Partner Account Manager to join the Channel team on a 12-month fixed term contract. This role focuses on developing relationships with current and prospective partners across North America, managing a pipeline of leads from the Clio partner network.

The candidate should have a track record in strategic sales and relationship management, with experience across geographies and a strong entrepreneurial mindset.

Qualifications

• 3–5 years of experience working with Channel partners in a mid-market software company.
• Experience with partners across different geographies and time zones.
• Ability to proactively identify and address partner challenges and advocate for solutions.
• Self-motivated, well organized, task-driven and deadline-oriented.
• Excellent written and verbal communication skills.
• Undergraduate degree in Business, Marketing, or a related field.

Responsibilities

• Help to execute the vision and missions for the channel development team and set priorities.
• Establish strong relationships with key channel partners and understand their needs.
• Identify, source and implement long-term channel partnership agreements with stakeholders.
• Educate partners through programs and seminars.
• Articulate product vision, roadmaps and strategies to partners.
• Travel to conferences and partner meetings as required.
• Collaborate with Marketing, Sales, Product Management and Finance to raise awareness of channel initiatives.

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionalswhile increasing access to justice.

Summary:

We are currently seeking a Partner Account Manager to join our Channel team on a 12-month fixed term contract. This role will be based in Toronto and will support partners across North America.

Who you are:

You are a strategic thinker and relationship builder, with an entrepreneurial mindset and a proven track record in sales. As a Partner Account Manager, your focus will be to strategically build relationships with current and prospective partners, while also managing a pipeline of incoming leads from the Clio partner network.

What your team does:

The Clio Channel Team is rapidly growing and focused on building and managing relationships with our Channel partners to drive sales and expand our market reach. The team is focused on activating existing relationships and building new partnerships with firms consisting of Law Consultants, IT Consultants, Managed Service Providers, Accountants/Bookkeepers, and SEO/Marketing Consultants.

What you’ll work on:

• Help to execute the vision and mission for our channel development team; including helping to set priorities, contribute to the company’s strategies and goals and proactively address current gaps;
• Establish strong relationships with key channel partners. Understand their business needs, vision, strategy and Clio’s role;
• Identify, source and implement long-term and high impact channel partnership agreements. This would include leveraging relevant data and ability to work with key internal and external stakeholders;
• Educate new and existing channel partners through programs & seminars;
• Express and articulate our product vision, roadmap, strategies to internal and external partners;
• Travel to conferences, trade shows, partner meetings as required;
• Drive and lead efforts to increase internal and external awareness of our channel development initiatives, collaborating with Marketing, Sales, Product Management and Finance as needed.
• This is a fixed term contract role (12 months) to backfill a key channel position. While no assurances can be made, the business is growing rapidly and with that growth comes real, ongoing need for strategic, impact-focused leaders.

What you bring:

• 3-5 years of experience specifically working with Channel partners, ideally within a mid-market software company.
• Experience working with partners across different geographies and time zones.
• Ability to proactively identify and address partner challenges and advocate for solutions.
• Self-motivated, well organized, task-driven and deadline-oriented.
• Strong interpersonal skills, excellent written and verbal communicator.
• Undergraduate degree in Business, Marketing, or a related field.

Bonus points if you have:

• A network of partners ideally suited for Clio’s Channel Program.
• Experience using sales tools such as Salesforce, Salesloft, Google Suite or similar

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The on-target earnings (OTE) salary range for this role is $111,500 to $150,700 reflecting base salary plus variable compensation at 100% attainment. Variable compensation is not guaranteed and will depend on individual, team, or company performance. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We’re a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we’ve built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

_ Disclaimer: We only communicate with candidates through official @clio.com email addresses._