Account Executive, Velocity Customer Sales

Themis Solutions Inc.; Burnaby; Hybrid; CAD 72,000 - 97,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Hybrid work environment

20 days off per year

Counseling benefit

RRSP matching and RESP

Clioversary program

Job summary

Clio, a global leader in legal AI technology, is seeking an Account Executive for its Velocity Customer Sales team. You will guide existing customers toward efficiency and service, driving growth through upselling and cross‑selling across the product ecosystem including Clio Duo.

You will uncover needs, showcase integrated tech, and deliver tailored solutions. The role requires 3 years of sales experience (including closing), 1 year in SaaS or tech, and a passion for technology.

Qualifications

• 3 years of sales experience, including closing deals.
• 1 year of experience in SaaS or other tech companies.
• Knowledge and passion for technology and cloud-based products.
• Experience running product demos.
• Demonstrates a competitive mindset and thrives on targets.
• Excellent cold-calling skills and a coachable nature.
• Experience with Salesforce, Salesloft, ZoomInfo or similar tools is a plus.
• Interest in applying AI to sales processes.

Responsibilities

• Upsell and cross-sell Clio’s full suite of solutions.
• Convert qualified opportunities via calls, emails, and demos.
• Use Salesforce.com to prioritize and schedule qualified leads and opportunities.
• Monitor key metrics like qualified leads and conversion rates across funnel stages.
• Collaborate with Support, Account Managers, SDRs/BDRs, CS Managers and Sales Engineers to provide solutions.
• Forecast, negotiate and close deals effectively.
• Develop business cases for customers and hunt into existing accounts.

Skills

Sales experience

SaaS experience

Demo delivery

Tech affinity

Cold calling

Coachable

AI interest

Competitive mindset

Tools

Salesforce

Salesloft

ZoomInfo

SalesNav

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

What your team does:

Our Velocity Customer Sales team is committed to empowering legal professionals by helping them maximize the value of Clio’s powerful, all-in-one product ecosystem. As an Account Executive, you’ll serve as a strategic advisor to our existing customers, guiding them toward greater efficiency and elevated client service. You’ll drive growth through thoughtful upselling and cross‑selling across our full suite of solutions—including our core platforms and our cutting‑edge AI offering, Clio Duo. Your role will involve proactively uncovering customer needs, showcasing the distinct advantages of our integrated technology, and delivering tailored solutions to address their most complex challenges.

What you'll work on:

• Upselling and cross-selling Clio’s full suite of solutions
• Converting qualified opportunities using telephone, email and product demonstrations
• Using Salesforce.com to prioritize, organize, and set appointments for qualified leads and opportunities through View, Tasks and Calendar
• Paying close attention to key metrics, including number of qualified leads and conversion rate at various stages of the funnel through paid accounts
• Working with Support, Account Managers, SDRs/BDRs, Customer Success Managers and Sales Engineers in order to provide solutions to our customers
• Forecasting, negotiation and deal closures
• Developing business cases for customers
• Hunting and prospecting into existing customer accounts

What you bring:

• 3 years of sales experience, including closing deals
• 1 year of experience working in SaaS or other technology companies
• Knowledge and passion for technology and cloud-based products
• Previous experience running demos
• A competitive mindset
• Cold calling skills
• A coachable nature
• Experience using tools such as Salesforce, Salesloft, ZoomInfo, SalesNav or similar is a plus
• Demonstrate a keen interest in improving your craft by using AI

What you will find here:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. The base salary for this role is $72,000 CAD. and the on target commission pay is $58,900 CAD. All Sales roles have a set base/variable pay mix depending on role, and are eligible for uncapped commissions. Commissions are not guaranteed and will depend on individual, team, or company performance.

DIBE & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Disclaimer

We only communicate with candidates through official @clio.com email addresses.

About Clio

Clio is on a mission to transform the legal experience for all. Clio is the global leader in legal AI, building the platform that powers the future of legal work. With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work-from knowledge and insight to execution and outcomes. At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action. By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action. As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio. Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact. Clio’s leadership and momentum have been recognized globally. In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide. We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies. We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists. Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges. Join Clio and help define the future of legal work through AI. Learn more at clio.com/careers.