Part-Time Security Guard

Canadian Opera Company; Toronto; Sur place; CAD 22 000 - 30 000; Temps partiel

Résumé du poste

The Canadian Opera Company in Toronto is seeking a Part-Time Security Guard to safeguard staff and guests at the FSCPA. The role is in-person with shifts including evenings, overnights, weekends, and holidays, requiring strong customer service and clear communication.

Applicants should have a valid Ontario Security Guard License, First Aid/CPR/Defibrillator, and ideally SmartServe. Experience in CCTV, access control, and report writing is valued for incident documentation.

Qualifications

• Minimum two years Canadian security experience.
• Valid Ontario Security Guard License and First Aid/CPR/Defibrillator certification.
• SmartServe certification preferred.

Responsabilités

• Security Monitoring and Patrol of the building and surrounding areas.
• Manage building access and enforce security procedures; respond to incidents.
• Provide security coverage during performances and events; assist crowd control.
• Maintain incident logs and security documentation; report hazards or suspicious activity.

Connaissances

Customer service

Communication skills

Team player

Confidence under pressure

Formation

Ontario Security Guard License

First Aid/CPR/Defibrillator certification

SmartServe Certification

Outils

EST3/EST4 knowledge

Card-access control software

CCTV monitoring

Description du poste

The Four Seasons Centre for the Performing Arts (FSCPA) is a 2000-seat live performance venue in the heart of downtown Toronto. The FSCPA is the home of the Canadian Opera Company and the performance venue of The National Ballet of Canada, and hosts a variety of other events including galas, meetings, corporate functions, film screenings, and social events. We are now accepting applications for the position of Part-Time Security Guard at the FSCPA.

OVERVIEW

Reporting to the Security Coordinator, this opportunity will appeal to a confident individual with exceptional customer service and communication skills. As a member of the Security team, you will play a key role in maintaining the safety and security of all staff and guests at the FSCPA.

This is an in-person position with no option for hybrid or remote work, as scheduled Saturday through Friday, includes evenings, overnights, weekends, and statutory holidays.

This is a safety sensitive position.

Key Responsibilities

Security Monitoring and Patrol

• Conduct regular patrols of the building and surrounding areas.

• Monitor CCTV, alarm systems, and building access points.

Access Control and Incident Response

• Manage building access and enforce security procedures.

• Respond to incidents including emergencies, disturbances, or safety concerns.

Event Security and Crowd Management

• Provide security coverage during performances and events.

• Support crowd control and respond to patron safety concerns.

• Provide escorts for both people and cash

Reporting and Documentation

• Maintain incident logs and security documentation.

• Report damages, safety hazards, or suspicious activity.

EXPERIENCE AND SKILLS

The ideal candidate has a minimum of two (2) years Canadian security experience. All applicants must be in possession of a valid Ontario Security Guard License and have a current First Aid/CPR/Defibrillator certification. Preference will be given to candidates who have valid SmartServe certification.

• Valid Ontario Security Guard License and a

• current First Aid/CPR/Defibrillator certification

• SmartServe Certification

• Use of Force training

• Police clearance check required

• Exceptional customer service and strong communication skills

• Operating knowledge of fire panels, EST3 or EST4 preferred

• Operating knowledge of card-access control software

• CCTV Monitoring experience

• Experience
  writing reports

• Ability to handle typical and crisis situations in a confident and professional manner

• Team player with a friendly demeanor

• Ability to work under minimal supervision

• Ability to sit for extended periods of time and climb stairs

• Ability to work with a high volume of staff, patrons and the public

ABOUT THE CANADIAN OPERA COMPANY

Based in Toronto, the Canadian Opera Company is the largest producer of opera in Canada and one of the largest in North America. General Director Ian Derrer joined the company in 2026, forming a leadership team alongside Artistic Director Roberto Mauro and Music Director Johannes Debus. The COC enjoys a loyal audience, including a dedicated base of subscribers, and has an international reputation for artistic excellence and creative innovation. Its diverse repertoire includes new commissions and productions, local and international collaborations with leading opera companies and festivals, and attracts the world’s foremost Canadian and international artists. The company is an incubator for the future of the art form, nurturing Canada’s new wave of opera performers and creators with customized training and support. The COC’s purpose-built opera house, the Four Seasons Centre for the Performing Arts, is hailed internationally as one of the finest in the world.

As Canada's largest opera company, the COC deeply values equity and diversity across all levels of the organization and believes in fostering an inclusive, discrimination-free environment that fully supports our team’s personal and collective success. We are committed to building a workforce that reflects our community, our city, and our country and, in turn, the COC welcomes applicants from all backgrounds and abilities who share and embrace these values of anti-racism and inclusion.

The COC is committed to providing accommodations for people with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) in all parts of the hiring process. If you require an accommodation, please let us know and we will work with you to meet your needs.