Stage Door Security (part time)

TO Live; Toronto; On-site; CAD 25,000 - 36,000; Part time

Job summary

TO Live is seeking a part-time Stage Door Security team member for our Toronto venues. The role reports to the Director of Facilities and requires an outgoing, service-oriented approach with flexible weekday/weekend/holiday availability.

The Security professional will patrol the venues, verify access control, respond to alarms, manage lost and found, and document incidents. Ontario Security Guard license and first aid training are required.

Qualifications

• General knowledge of mechanical systems.
• Good interpersonal and oral communications skills.
• Ability to write basic reports using Microsoft Word and Excel.
• First aid, CPR and AED training.
• Experience in a security or stage door position.
• Possess current Ontario Security Guard License (valid or in-view).
• Must be able to stand for approx. 50% of the shift.
• Must be able to work in isolation.
• Must be able to conduct foot patrols of the facility.
• Must be able to operate telephone, radio and life safety monitoring equipment.
• Displays high initiative and requires minimal supervision.

Responsibilities

• Monitor security of the building with regular patrols and logs.
• Check passes and credentials for venue access.
• Respond to fire/life safety system alarms per Fire Plan.
• Issue/collect keys and access cards; maintain access logs.
• Answer general stage door inquiries from public and staff.
• Control loading dock access and deliveries with staff awareness.
• Prepare daily shift reports and maintain records.
• Conduct rounds when building is unoccupied and report malfunctions.
• Serve as point person for lost and found items.
• Perform other duties as assigned by supervisor.

Skills

Mechanical knowledge

Interpersonal skills

Report writing

First aid CPR AED

Security experience

Ontario Security Guard License

Stamina (standing)

Work isolation

Patrolling

Life safety equipment

Job description

TO Live’s Operations department is currently accepting applications for a Stage Door Security person. This is a part-time hourly position with hours per week scheduled subject to business requirements and programming calendar for an experienced and outgoing team player who will deliver exceptional service.

The position of Stage Door Security reports to the Director of Facilities and could be stationed at any TO Live venue. This position works a varied schedule including weekdays, weekday evenings, weekends and Holidays. Candidates must have a flexible schedule.

Key Activities and Responsibilities

• Monitor the security of the building by conducting regular patrols; ensure all exterior doors are secure; completing shift logs and preparing incident reports as required; assess building operations issues that occur once operations staff has left the building; resolve and/or elevate in accordance with established procedures
• Monitor security clearance for all personnel entering the venue through the stage door, including cast, crew, staff and clients by issuing and checking security passes and credentials against an authorized list as required
• Respond to fire/life safety system alarms in accordance with the Fire Plan
• Maintain security by issuing and collecting keys and access cards/fobs; maintaining log of restricted access keys
• Respond to general telephone calls to stage door from public, patrons, staff
• Facilitate receiving of deliveries and show vehicles by controlling access to the loading docks. Ensure appropriate management staff is aware of deliveries and the risk from the lack of security in the venues delivery holding area
• Prepare daily shift reports; maintain other records and documentation as required
• Conduct “rounds” when the building is “dark” (unoccupied) to ensure building is secure; monitor physical plant to ensure any malfunctions are reported to the “on call” operator
• Function as the point person for all “lost and found” articles
• Performs other duties as assigned by supervisor

Job Requirements:

• General knowledge of mechanical systems
• Good interpersonal and oral communications skills
• Ability to write basic reports using Microsoft Word and Excel
• First aid, CPR and AED training
• Experience in a security or stage door position
• Possess current Ontario Security Guard License (valid or in-view)
• Must be able to stand for approx. 50% of the shift
• Must be able to work in isolation
• Must be able to conduct foot patrols of the facility
• Must be able to operate telephone, radio and life safety monitoring equipment
• Displays high initiative and requires minimal supervision

Working Conditions

• Variable and sometimes long hours including nights, weekends and on-call shifts.
• Daily physical activity including substantial stair climbing and walking
• Travel and work within all three TO Live venues

The Organization:

TO Live is one of Canada’s largest multi-arts organizations, operating three iconic venues: Meridian Hall, the St. Lawrence Centre for the Arts and Meridian Arts Centre. In addition, TO Live presents a full range of performing arts, theatrical and concert events at these venues in both downtown and uptown Toronto. With these two hubs of creativity and content creation, TO Live has a unique place and perspective to activate creative spaces by inspiring local and international artists, connect audiences and to be the nexus for new ideas, elevate artistic potential, and be the catalyst for creative expression that is reflective of Toronto’s diversity.

Together with the Toronto Public Service’s (TPS) initiatives, which TO Lives follows and adheres to, TO Live encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S persons, and others who may contribute to fostering innovative ideas and solutions.

We ask that you complete the questions provided as part of the online application to assist us in ensuring our recruitment process and programs are equitable and accessible. Your responses are voluntary and the information that you provide is strictly confidential.

We are committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodation at any stage of the hiring process.

Our recruitment process does not involve the use of artificial intelligence tools. All final hiring decisions are made by human reviewers.