Part Time Sales Associate - Square One

Build-A-Bear Workshop - Canada; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Bear Builder associates who thrive in a fun, team-oriented environment. This role focuses on providing exceptional guest service, engaging with customers to create memorable experiences, and maintaining operational excellence. Ideal candidates will possess a high school diploma, enjoy interacting with people, and demonstrate a dependable and flexible attitude. Join a vibrant team where your contributions will directly enhance the guest experience and help achieve corporate goals. If you have a passion for customer service and a love for fun, this opportunity is perfect for you.

Qualifications

• High school diploma or GED required; associate's degree preferred.
• Strong guest service skills and a team-oriented mindset.

Responsibilities

• Provide exceptional guest service in creating personalized furry friends.
• Foster a warm atmosphere and ensure guest satisfaction.

Skills

Guest Service

Teamwork

Communication

Problem Solving

Education

High School Diploma or GED

Associate’s Degree in Business or Management

Job description

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests to create a unique and memorable experience.

Responsibilities:

1. Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
2. Actively engage with guests demonstrating genuine enthusiasm for our brand.
3. Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
4. Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
5. Strong team commitment; be dependable, engaged, and helpful.

Required Qualifications:

• High school diploma or GED equivalent.

Preferred Qualifications:

• Associate’s (or higher) degree in business, management, or a related field.

Behavioral Traits for Success:

• Possesses a “How Can I Help” attitude.
• Enjoys meeting and interacting with new people.
• Dependable and flexible.
• Models personal and professional integrity.
• Naturally warm and fun-loving.
• Ability to remain calm under challenging circumstances.

Working Environment:

• Active retail store leadership requires the ability to sit, stand, and move around for the duration of the shift.
• Work environments include indoor/outdoor malls, strip centers, and other retail locations.
• Lift > 25 pounds.

Your Performance Will Be Measured On:

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

• Decision-making, judgment, and execution.
• Ability to create an Experience First culture for guests and associates.
• Achievement of assigned goals.
• Consistent execution of operational standards.
• Stakeholder feedback.