Part-time Receptionist, Health Services

Algonquin College of Applied Arts and Technology; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a part-time Receptionist for Health Services at its Ottawa Campus. This role is pivotal in providing accessible and friendly customer service to students and staff. Responsibilities include managing phone calls, handling medical test results, and supporting patient registration. The ideal candidate will possess strong communication skills and be adept at using various software tools. Join a supportive environment where your contributions will enhance the health services experience for the college community.

Benefits

Lifetime Retirement Pension

Flexible Working Hours

Supportive Work Environment

Qualifications

• Minimum of 3 years’ experience in a high-demand medical office setting.
• Strong computer skills, including Adobe and Microsoft Suite.

Responsibilities

• Provide friendly and efficient customer service for students and staff.
• Handle phone calls related to medical appointments and manage referrals.

Skills

Oral Communication Skills

Computer Skills

Customer Service

Ability to Work Under Pressure

Flexibility

Education

Two-Year Diploma in Medical Office Administration

Equivalent Education and Work Experience

Tools

Adobe

Microsoft Suite

Outlook Email

Electronic Medical Record Software (PS Suite)

Ocean Technologies by Cognizant MD

Job description

Part-time Receptionist, Health Services

Apply locations

Ottawa Campus

Time type

Part time

Posted on

Posted 4 Days Ago

Job requisition id

R171664

Note

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department

Health Services

Position Type

Part-Time Support

Salary Range

$25.92-$30.01-Hourly

Scheduled Weekly Hours

24

Anticipated Start Date

May 26, 2025

Length of Contract

n/a

Posting Information

Employees who are part-time internal candidates, as defined by the Part-Time Support Collective Agreement, will be given first consideration.

Posting Closing Date

May 15, 2025

Jobs are posted until 11:59 pm on the closing date.

Job Description

The receptionist/clerk serves as the front-line contact, providing accessible, friendly, and efficient customer service for students and staff. Responsibilities include handling phone calls related to medical appointments, relaying messages, managing medical test results and reports, updating demographics, assisting with patient registration and consent, updating charts, faxing, managing referrals, ordering supplies, and supporting departmental statistics and surveys.

Required Qualifications

• Two (2) year diploma or equivalent, preferably in Medical Office Administration. Equivalent education and work experience may be accepted.
• Minimum of three (3) years’ experience in a high-demand medical office setting.
• Excellent oral communication skills.
• Strong computer skills, including Adobe, Microsoft Suite, and Outlook Email; familiarity with Electronic Medical Record software such as PS Suite is preferred.
• Ability to work under pressure in a busy environment.
• Flexibility to work varying hours if required.
• Experience creating Custom Forms in PS Suite is an asset.
• Experience with Ocean technologies by Cognizant MD is an asset.

Schedule

• Tuesday to Friday: 10:15am-4:45pm (24 hours per week)

* Position code: P12455

* Payband D - Comparator

Additional Notes

Current Algonquin College students are not eligible.

This position requires regular on-site work at Algonquin College's Woodroffe (Ottawa) Campus.

This position is governed by the Part-time Support Staff Collective Agreement: https://www.algonquincollege.com/hr/files/2019/06/2019-21-PT-Supp-Staff-CA_FINAL_EN.pdf

About Us

Top Employer

Algonquin College has been named one of the National Capital Region’s Top 25 Employers annually since 2014.

We offer a lifetime retirement pension. More details are available on the CAAT Pension Plan website.