Part Time Receptionist

South Trail Hyundai; Calgary; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Advancement opportunities

Competitive pay plan

RRSP matching program

Forward thinking work environment

Employee discounts

Job summary

South Trail Chrysler in Calgary is seeking a Part-Time Receptionist to create a welcoming first impression for customers. You will support the sales team, assist visitors, and help keep daily operations running smoothly in a busy dealership environment.

The ideal candidate is detail-oriented, organized, and thrives in a fast-paced setting. Open availability, including Saturdays, is required, and there are opportunities for advancement, a competitive pay plan, RRSP matching, and employee

Qualifications

• High attention to detail.
• Self-motivated and organized.
• Courteous and professional to staff and customers.
• Open availability, including Saturdays.

Responsibilities

• Answer phones, greet customers, and handle inquiries in a professional and welcoming manner.
• Direct phone leads and inquiries to the appropriate departments.
• Manage deposits/refunds and update CRM with deals.
• Update invoices and stock in vehicles in inventory system.
• Assist with customer complaints/issues and service desk coordination.
• Create vehicle files and PDI work orders for units from transport.
• Input incoming dealer trades into the inventory system.

Skills

Attention to detail

Customer service

Organized

Professional demeanor

Job description

South Trail Chrysler is looking for a Part-Time Receptionist to join our team!

We are looking for a friendly, professional, and organized individual who thrives in a fast-paced environment and enjoys creating a welcoming experience for customers. As the first point of contact for our dealership, the Receptionist plays an important role in supporting the sales team, assisting customers, and helping keep daily operations running smoothly.

The ideal candidate is highly detail-oriented, capable of managing multiple priorities, and committed to maintaining a high standard of customer service in a team-driven environment

As the next step in our hiring process, select candidates will be required to complete a brief video submission.

• Opportunity for advancement - we develop our people and promote from within!


• Lucrative pay plan


• RRSP Matching Program


• Forward thinking work environment


• Employee discounts for you and your family


• A part of McManes Automotive

Responsibilities:

Customers

• Answer phones, greet customers, and handle inquiries in a professional and welcoming manner


• Direct phone leads and customer inquiries to the appropriate to departments


• Manage Deposits/Refunds


• Handle overflow calls from service and take messages if necessary


• Verify customer information and push deals into our CRM


• Provide exceptional customer service while creating a positive first impression of the dealership


• Assist with customer complaints/issues


• Update invoices from Chrysler into our inventory system (accounting update, assign stock numbers)


• Stock in vehicles that come in from transport


• Create vehicle files (invoice, NVIS)/key tags/window hangers


• Create PDI work orders for new units that come in from transport


• Input incoming dealer trades into the inventory system


• Print recalls for vehicles on delivery from Dealerconnect

Administrative

• Ensure supplies are adequate (file folders, paper for printer, etc.) in the workspace


• Keep files for vehicles organized and in sequence


• Ensure reception and workspace areas remain organized and professional

Handle confidential customer and dealership information responsibly and according to company policy

Assist with various forms and paperwork on behalf of customers and the dealership

• Adhere to all company policies and procedures as outlined in the employee handbook

Maintain a professional appearance, dress appropriately, and demonstrate professional conduct at all times

Be punctual, prepared, and reliable for scheduled shifts

• Limit personal and social media use during work hours

Attend meetings and training sessions as required

• Support a positive and team-oriented work environment

Qualifications:

• High attention to detail


• Self-motivated and organized


• Courteous and professional to staff and customers

Must have open availability, including Saturdays

• A valid Alberta Driver’s License

Thank you for considering a career at South Trail Chrysler!

We value your privacy and are committed to maintaining the confidentiality of your application. Rest assured that your application will be received and handled with the utmost discretion.

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We thank you for your interest, however, only those applicants selected for an interview will be contacted.