Part-Time Front Desk & Customer Experience Pro

Wolfsdorf Rosenthal LLP; Abbotsford; On-site; CAD 21,000 - 30,000; Part time

Job summary

Abbotsford Nissan, part of the Steve Marshall Group, is seeking a friendly Part-Time Receptionist to join our automotive team. This role offers roughly 32–36 hours per week and focuses on creating a welcoming first impression while handling front desk tasks and basic administrative duties.

The successful candidate will answer phones, greet guests, direct inquiries to Sales, Service, Parts, or Finance, and support daily operations in a fast-paced dealership environment, maintaining

Qualifications

• High school diploma or equivalent; post-secondary education an asset.
• Previous experience in a receptionist, administrative, or customer service role, preferably in a dealership or retail environment.
• Proficiency with Microsoft Office Suite and dealership management software (DMS) an asset.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor suitable for customer-facing role.
• Ability to work in a fast-paced, dynamic environment while maintaining attention to detail.

Responsibilities

• Greet and welcome customers, clients, vendors, and staff in a professional and friendly manner.
• Answer, screen, and route incoming phone calls and emails promptly and courteously.
• Direct customers to the appropriate departments (Sales, Service, Parts, or Finance) and ensure they are attended to promptly.
• Assist with administrative tasks such as filing, data entry, document preparation, and scanning contracts or work orders.
• Receive and process incoming and outgoing mail, packages, and deliveries.
• Maintain an organized and professional reception area that reflects the dealership’s brand.
• Assist Sales, Service, and Parts departments as needed with administrative support or customer follow-up.
• Maintain confidentiality of customer, employee, and dealership information.
• Monitor and manage customer waiting areas, including refreshments and communication updates.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

DMS software

Job description

Abbotsford Nissan, part of the Steve Marshall Group, is seeking a friendly Part-Time Receptionist to join our automotive team. This role offers roughly 32–36 hours per week and focuses on creating a welcoming first impression while handling front desk tasks and basic administrative duties.

The successful candidate will answer phones, greet guests, direct inquiries to Sales, Service, Parts, or Finance, and support daily operations in a fast-paced dealership environment, maintaining