Part-Time Front Desk Customer Care Coordinator

Hear at Home; North Vancouver; In loco; CAD 26.139 - 37.229; Part-time

Descrizione del lavoro

A boutique hearing clinic in Metro Vancouver is seeking a part-time Front Desk Customer Care Coordinator to support daily operations and deliver excellent client service. Responsibilities include answering phones, managing client check-ins, scheduling appointments, and handling payments. The ideal candidate is friendly, highly organized, and has strong computer skills, preferably with experience in a clinic or healthcare environment. Join a supportive team dedicated to helping clients hear better.

Competenze

• Friendly, polished, and professional demeanor with clients.
• Experience in a clinic or healthcare environment is an asset.
• Ability to manage phones and scheduling effectively.

Mansioni

• Answer phones and assist clients with appointments and questions.
• Greet clients and manage check-in processes.
• Schedule appointments and manage daily calendar.
• Process payments and maintain accurate records.
• Support the clinic team with general administrative tasks.

Conoscenze

Customer service skills

Organization

Detail-oriented

Computer skills

Descrizione del lavoro

Part-Time Front Desk Customer Care Coordinator

Hear at Home is a boutique hearing clinic in North Vancouver with 375+ five-star reviews. Our front desk plays a key role in creating the warm, professional experience our clients expect.

We are looking for a part-time Front Desk Customer Care Coordinator who enjoys a busy clinic environment and takes pride in delivering excellent client service.

Pay

$23 per hour

The Role

This position supports the daily operations of our clinic front desk.

Responsibilities include:

• Answering phones and assisting clients with appointments and questions
• Greeting clients and managing check-in
• Scheduling appointments and managing the daily calendar
• Processing payments and maintaining accurate records
• Supporting the clinic team with general administrative tasks

What Makes Someone Great in This Role

• Friendly, polished, and professional with clients
• Highly organized and detail oriented
• Comfortable managing phones, scheduling, and client interactions
• Strong computer skills and ability to learn new systems quickly
• Experience in a clinic or healthcare environment is an asset

You will be working in a beautiful boutique clinic with a small, supportive, professional team that takes pride in helping people hear better.

How to Apply

Please send your resume along with a short note telling us why you would be a great fit for the part-time front desk role at Hear at Home.