Part-Time Front Desk & Admin Coordinator

Encompass Support Services Society; City of Langley; On-site; CAD 35,000 - 37,000; Part time

Job summary

Encompass Support Services Society in Langley is seeking an Administrative Assistant to be the friendly first contact at the Foundry Langley Centre. The role provides reception and administrative support to clients, staff and community members, with a 22.5-hour weekly schedule Monday to Wednesday evenings.

The position offers a wage grid of $25.24–$26.64 per hour, dependent on experience and qualifications, and requires strong computer skills and the ability to multi-task in a busy environment.

Qualifications

• Experience working with youth.
• Experience in a busy environment or medical office is asset.
• Strong computer skills, including proficiency with Microsoft Office applications and ability to rapidly learn new software systems.
• Experience with medical office software is an asset.

Responsibilities

• Welcomes youth and family members to Foundry Langley and contributes to a safe, welcoming culture.
• Collaborates with staff to optimize youth, young adult, and family experience delivering services.
• Attends team meetings, case conferences, and other organizational activities.
• Records and produces meeting minutes for general and confidential meetings.
• Provides day-to-day assistance to staff with computer software tasks (formatting, printing, saving, retrieving).
• Prepares, updates, prints and circulates program materials and brochures.
• Registers and triages youth and caregivers; sets up Foundry Toolbox system and orientation.
• Answers calls and emails promptly and directs to appropriate staff.
• Supports appointment booking for all service providers and practitioners.
• Books meetings spaces for participant and staff meetings.
• Maintains client files with consent forms, demographics, emergency contacts, referrals.
• Ensures patient flow during clinics; notifies youth about appointments with guidance from medical staff.
• Maintains records and documentation for statistics, progress reports, care plans, referrals.
• Procures supplies and assists with donations; keeps facility tidy.
• Provides front desk coverage during breaks to ensure continuous operations.

Skills

Multi-tasking

Microsoft Office

Relationship-building

Active listening

Time management

Communication

Trauma-informed

Adaptability

Teamwork

Tools

Medical office software

Microsoft Office

Job description

Encompass Support Services Society in Langley is seeking an Administrative Assistant to be the friendly first contact at the Foundry Langley Centre. The role provides reception and administrative support to clients, staff and community members, with a 22.5-hour weekly schedule Monday to Wednesday evenings.

The position offers a wage grid of $25.24–$26.64 per hour, dependent on experience and qualifications, and requires strong computer skills and the ability to multi-task in a busy environment.