Part Time Emergency Housing Support Worker

SOAR Community Services; Brantford; On-site; CAD 33,000 - 39,000; Part time

Benefits offered by this job

Fitness benefit? No explicit in text

Job summary

SOAR Community Services in Brantford, ON is seeking a Part-Time Emergency Housing Support Worker to assist individuals in securing emergency accommodations and accessing shelter programs.

The role involves direct client service, collaboration with the Housing Services team, and a harm-reduction approach, with documentation duties across multiple databases. Weekend and statutory holiday coverage is included.

Qualifications

• College diploma in a Human/Social Services field.
• Minimum 2 years’ combined placement/paid experience with at-risk individuals.
• Proficient in MS Office and familiar with databases.
• Access to reliable transportation.
• Able to visit client homes, with exposure to varied environments.

Responsibilities

• Deliver direct client service for vulnerable individuals in a safe space.
• Collaborate with Housing Services to ensure program delivery.
• Apply a harm reduction approach in all interactions.
• Complete documentation and reporting in electronic databases.
• Attend department and sector case management meetings.
• Liaise with resources and referral agencies per client needs.

Skills

MS Office proficiency

Reliable transportation

Vicarious trauma management

Client home visits

Education

College diploma in Human/Social Services

Tools

Databases

Job description

Type

Part-Time

Location

Brantford, ON

Salary

Starting at $24.74 per hour.

Positions

1

Hours of Work

Part Time - 0-40 hours per week. Schedule includes morning, afternoon, and night shifts ranging from 10-12 hours per shift. Weekends and statutory holidays included.

The Opportunity

We are recruiting for a Part Time Emergency Housing Support Worker. This role is a vital part of our Housing program, supporting individuals in securing emergency accommodations, a warming and cooling centre, as well as our emergency shelter, Transitional Housing and Supportive Housing programs.

What You’ll Do

• Deliver direct client service for vulnerable and marginalized individuals accessing a safe space including access to basic amenities during extreme temperatures in the Brantford area.
• Work collaboratively with the Housing Services team in order to ensure program delivery to all clients.
• Integrate a harm reduction approach.
• Ensure all documentation, filing, and paperwork is completed according to Agency standards in multiple electronic databases for reporting requirements.
• Participate in department and sector case management meetings.
• Liaise with available resources and referring agencies according to client-identified prioritization of needs and interventions.

Qualifications

What You’ll Bring

• Have a college diploma in a Human/Social Services field
• Have a minimum of 2 years’ combined student placement and/or paid experience working with individuals with substance use, mental health and/or concurrent disorders and/or individuals experiencing homelessness
• Proficient in MS Office and be familiar with databases
• Have access to reliable transportation
• Able to manage occasional exposure to vicarious traumatic stress
• Able to make regular visits to uncontrolled environments, such as client homes and public meeting locations. This may include exposure to smoking environments.

Eligibility

• Eligible to work in Canada
• Vacant Position

Benefits

Why Join SOAR?

• Salary: Starting at $24.74 per hour.
• Time off: 24 hours of personal leave (pro-rated first year).
• Annual Fitness Benefit
• Employee Assistance Plan (EAP) for staff and their families.
• RSP/TFSA for eligible staff.
• A supportive, values-driven workplace that prioritizes your well-being.

SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

SOAR Community Services is committed to advancing equity, diversity, inclusion, and belonging within our workplace and across the communities we serve. We welcome applications from individuals with lived and living experience and from members of equity‑deserving groups, including Indigenous, Black, and racialized communities, 2SLGBTQIA+ individuals, and persons with disabilities. We encourage applications from all qualified individuals. If you require accommodations as part of the hiring process, please let us know so that we may arrange for their provision.

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Protection of Privacy Act.