Part-Time Concierge, Toronto

Hazelviewproperties; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading property management company is seeking a Concierge to provide exceptional service to residents and visitors. The role involves creating memorable experiences through outstanding customer service. Ideal candidates thrive in a fast-paced environment and possess strong communication skills.

Benefits

Paid Vacation

Health & Dental Benefits Package

Employee recognition programs

Learning and growth opportunities

Additional paid time off

Uniform provided

Qualifications

• 3-5 years' experience in customer service or hospitality.
• Strong communication and negotiation skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Provide efficient and courteous service to residents and visitors.
• Act as a brand ambassador delivering memorable experiences.
• Ensure high standards of customer service in a fast-paced environment.

Skills

Customer Service

Communication

Negotiation

Problem Solving

Interpersonal Skills

Job description

We look for individuals who share a passion for excellence in what they do and are genuinely driven to provide above and beyond service. They provide a personalized and extraordinary experience to our residents while working with a team that is built on mutual respect, collaboration, and exceptional service standards.

Are you naturally outgoing and proud of your ability to build authentic connections and delightful customer experiences? If your service comes from the heart and you’re eager to provide an extraordinary journey for our residents, then we invite you to explore a career with Hazelview!

WHAT DO YOU NEED TO BE SUCCESSFUL?

• 3-5 years’ experience working in a professional customer service/hospitality focused environment.
• Demonstrate a high degree of integrity, diplomacy, discretion and confidentiality.
• A lust for thinking outside of the box in providing an exceptional resident experience.
• Someone that thrives in a fast-paced environment.
• Ability to be flexible and adaptable, with a desire to learn about and grow within a new industry.
• Passion for working with and collaborating with a team.
• Strong communication and negotiation skills.
• Ability to work flexible work hours, including evenings and weekends.

WHAT WILL YOU DO?

The role of the Concierge is to provide quick, efficient and courteous service to all Hazelview residents & visitors. This role acts as a brand ambassador by providing an engaging and memorable experience from the moment a resident or visitor walks through the door.

WHAT DO WE OFFER?

A Total Rewards package (including but not limited to):

• Paid Vacation
• Health & Dental Benefits Package
• Employee recognition programs
• Learning and growth opportunities
• Additional paid time off
• Uniform provided

ABOUT THE COMPANY

At Hazelview Properties we believe that apartments

are more than bricks and mortar - they are an experience.

Hazelview Properties is proud to introduce the next chapter of rental living – Story of Home.

Our story spans 20 years, 6 provinces, and 25 cities. Success looks different for everyone but for us, it's in the happiness of our residents and the stories they develop while calling a Hazelview Property home. Story residents are free to focus on how the next page of life will unfold with the peace of mind that comes with living in a professionally managed building. Believing it takes great people to create great places, we're committed to forging long-term relationships, and working as a team to bring out the best in ourselves and those around us - the strength of our communities, our remarkable residents and team members and the diverse stories they have to tell. We're driven by passionate people with great ideas, and our team is our greatest asset.

At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness. We invest where we see potential, building for now and generations to come.

Vision: “We create value for people and places”.

Our Core Values:

• Trust
• Ambition
• Ownership Mindset
• Having Fun

Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.

Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members. To learn more, please visit the following link: https://www.hazelviewproperties.com/about/sustainability

Qualifications

Skills

Required

Customer Service Skills

Expert

Planning/Organizational Skills

Intermediate

Problem Solving Skills

Intermediate

Interpersonal Skills

Advanced

Advanced

Behaviors

Required

Innovative

: Consistently introduces new ideas and demonstrates original thinking

Enthusiastic

: Shows intense and eager enjoyment and interest