Part-Time Clinical Support & Scheduling Clerk

130011 Axium Extendicare LTC II LP; Ottawa; On-site; CAD 33,000 - 35,000; Part time

Benefits offered by this job

Mentorship program

Career growth opportunities

Employee Family Assistance Program

Job summary

Extendicare is hiring a part-time Clinical Support Clerk to provide clerical support for the Operations Manager and home operations. Responsibilities include handling phone messages, greeting visitors, updating resident information, maintaining records, scheduling, and coordinating transportation with nursing staff.

Qualifications emphasize a Health Care Aide certificate (preferred), strong organization and communication skills, and proficiency with Microsoft Office.

Qualifications

• Health Care Aide certificate preferred.
• Basic clerical/administrative skills.
• Pleasant telephone manner with strong customer service skills.
• Excellent organizational and communication skills.
• Ability to deal with tight timelines.
• Experience with Microsoft Office suite.
• Must provide a current Vulnerable Sector Check or willingness to obtain one.

Responsibilities

• Respond to incoming telephone lines and relay messages.
• Greet visitors and direct them appropriately.
• Assist with resident information on lab requisitions.
• Maintain resident records/files and filing for the Operations Manager.
• Assist with labeling of resident belongings and nursing schedule postings.
• Input changes to staff schedules daily for Operations Manager approval.
• Book ambulances and transportation as needed by Registered staff.
• Promote resident satisfaction and quality improvement initiatives.

Skills

Pleasant telephone manner

Excellent organizational skills

Strong communication skills

Ability to meet tight timelines

Microsoft Office experience

Customer service skills

Education

Health Care Aide certificate preferred

Tools

Microsoft Office

Job description

Extendicare is hiring a part-time Clinical Support Clerk to provide clerical support for the Operations Manager and home operations. Responsibilities include handling phone messages, greeting visitors, updating resident information, maintaining records, scheduling, and coordinating transportation with nursing staff.

Qualifications emphasize a Health Care Aide certificate (preferred), strong organization and communication skills, and proficiency with Microsoft Office.