Part-Time Brand & Customer Experience Lead

Carter; Aurora; On-site; CAD 25,000 - 29,000; Part time

Benefits offered by this job

Employee Assistance Program

30% brand discount

Referral bonuses

Professional development

Job summary

Carter's is seeking a Part Time Supervisor to be the first face of the brand for growing families. You will lead by example, welcome customers, and coach the team to deliver exceptional service across brand lines.

The role emphasizes inclusivity, safety, and store-wide collaboration to meet sales and service goals. As a supervisor, you will manage tasks, drive results through a defined focus area, and support leadership in daily operations.

Qualifications

• High school diploma required.
• Ability to lift 40 pounds as needed.
• Availability including days, nights, weekends, and holidays.

Responsibilities

• Welcome customers and provide guidance on product styles, features and benefits.
• Lead and execute an assigned business focus area with planning and follow-through.
• Coach team members to achieve service standards and inclusivity.
• Perform Leader on Duty responsibilities and drive results while addressing customer concerns promptly.
• Support store team with asset protection and safety controls.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Tech skills

Team leadership

Education

High school diploma

Tools

Outlook

Excel

Job description

Carter's is seeking a Part Time Supervisor to be the first face of the brand for growing families. You will lead by example, welcome customers, and coach the team to deliver exceptional service across brand lines.

The role emphasizes inclusivity, safety, and store-wide collaboration to meet sales and service goals. As a supervisor, you will manage tasks, drive results through a defined focus area, and support leadership in daily operations.