Part-Time Automotive Customer Experience Advisor

Clutch Canada; Mississauga; On-site; CAD 24,000 - 30,000; Part time

Benefits offered by this job

Top-of-market compensation

Job summary

Clutch Canada is seeking a Part-Time Retail Advisor (Inbound Field Specialist) in Mississauga. You will be the first point of contact for customers picking up or selling vehicles, delivering a high-touch experience in a fast-paced, online car-buying process.

You will join a team that values autonomy, ownership, and top-tier customer service, with shifts from 3:00 PM–8:30 PM on weekdays and 9:00 AM–6:00 PM on weekends. Wage is $24 per hour, with competitive compensation.

Qualifications

• High school diploma or equivalent is required.
• 1+ years experience in the automotive industry is an asset.
• 2+ years of customer-facing experience is required.
• G Drivers License valid in Ontario.
• 3 years of clean driving record.

Responsibilities

• Deliver a uniquely special experience to each customer.
• Provide exceptional customer service, address needs, resolve issues, and ensure satisfaction at every touchpoint.
• Inspect vehicles for cosmetic and mechanical issues to ensure quality of service.
• Accurately complete customer paperwork and take thorough notes in the tracking system.
• Be a team player and assist other teammates as needed.

Skills

Customer service

Attention to detail

Documentation

Education

High school diploma

Job description

Clutch Canada is seeking a Part-Time Retail Advisor (Inbound Field Specialist) in Mississauga. You will be the first point of contact for customers picking up or selling vehicles, delivering a high-touch experience in a fast-paced, online car-buying process.

You will join a team that values autonomy, ownership, and top-tier customer service, with shifts from 3:00 PM–8:30 PM on weekdays and 9:00 AM–6:00 PM on weekends. Wage is $24 per hour, with competitive compensation.