Part-Time Arena Event Security & Crowd Safety

Canucks-Sports-; Vancouver; On-site; CAD 26,000 - 38,000; Part time

Job summary

Canucks Sports & Entertainment is seeking part-time Event Security staff to protect guests and staff during Canucks games, Warriors games, and concerts at Rogers Arena in downtown Vancouver. You will enforce safety protocols, assist guests, and coordinate with teams via radio during events.

The role requires a valid security license, availability for 5:30pm starts, and the ability to handle crowded, noisy environments.

Qualifications

• Must possess a valid Security License.
• Must be able to work weeknights, weekends, and holidays with a start time of approximately 5:30pm.
• Must be able to physically manage an unruly guest.
• Must be able to handle periodic lifting requirements of approximately 30 lbs.
• Must be able to stand, walk, and ascend stairs for the duration of the shift.
• Must be able to work in a noisy and crowded environment.
• Ability to learn and manage various programs including emergency response system, crowd control, lost children, alcohol program, etc.
• Experience in a security or crowd management role.
• Experience working with the general public in a service-oriented role.
• Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining.
• A strong understanding of and commitment to uphold our company values of discipline, respect, excellent, attitude, and mindset (DREAM).
• Successful completion of customer service training (e.g., Super Host, Hospitality training) and/or training in assisting the special needs public is an asset.
• This is an onsite role at Rogers Arena in downtown Vancouver.

Responsibilities

• Ensuring the safety of our guests and employees by dealing with alcohol, loss prevention, and crowd management-related issues.
• Directing and assisting our guests with any service-related issues.
• Communicating with coworkers and other departments via radio.
• Other duties as required.

Skills

Public interaction

Customer service

Team communication

Ability to learn programs

Job description

Canucks Sports & Entertainment is seeking part-time Event Security staff to protect guests and staff during Canucks games, Warriors games, and concerts at Rogers Arena in downtown Vancouver. You will enforce safety protocols, assist guests, and coordinate with teams via radio during events.

The role requires a valid security license, availability for 5:30pm starts, and the ability to handle crowded, noisy environments.