Parks and Cemetery Coordinator

Canadian Rocky Mountain Resorts; Canmore; On-site; CAD 60,000 - 84,000; Full time

Job summary

The Town of Canmore is seeking a Parks & Cemetery Coordinator to support the Public Works team. This multifaceted role combines administrative duties with field responsibilities, cemetery operations, and customer service, ensuring respectful handling of sensitive burial processes and accurate records.

You will administer the Parks SharePoint site, assist with budgeting and reporting, coordinate external stakeholders, and help maintain parks and cemetery databases while promoting safety and

Responsibilities

• Cemetery Operations & Customer Service: Manage cemetery records, permits, and inquiries with empathy for families during sensitive times.
• Parks Administrative Support: Provide scheduling, correspondence, file management, and data compilation.
• SharePoint Site Administration: Serve as primary admin for the Parks SharePoint site and train team members.
• Stakeholder Collaboration: Communicate with internal departments, funeral homes, and the public; document discussions and actions.
• Data Management & Reporting: Use Excel to compile, analyze, and report on cemetery and parks data.
• Health and Safety: Follow the Town of Canmore Health & Safety directives and report incidents.

Job description

Why work for the Town of Canmore?

For starters, you can take great pride in our collaborative organization, its positive work culture and our exceptional team of talented professionals who accomplish outstanding work each and every day for its citizens. You will have the opportunity to join a team that is professional, fun, dedicated and passionate about creating beautiful, sustainable and accessible public parks and outdoor spaces for all residents and visitors to experience.

Position Overview:

The Parks & Cemetery Coordinator is a multifaceted role within the Public Works team, reporting to the Supervisor of Parks. The position provides administrative and operational support to the Parks team, coordinates cemetery operations and customer service, serves as the primary administrator of the Parks SharePoint site, and supports departmental projects through collaboration with internal and external stakeholders. The role includes both office-based and field responsibilities.

Core Accountabilities:

Cemetery Operations & Customer Service

• Manage cemetery records, permits, and customer inquiries with accuracy and empathy for families during sensitive times
• Process burial permits, interment requests, and cemetery-related documentation in compliance with the Alberta Cemeteries Act
• Maintain detailed cemetery databases and mapping systems to ensure accurate lot records and information retrieval
• Coordinate with funeral homes, families, and internal teams to facilitate seamless cemetery operations
• Respond professionally to complaints and sensitive client issues with diplomacy and respect

Parks Administrative Support

• Provide administrative coordination to the Parks team including scheduling, correspondence, and file management
• Support departmental projects through research, data compilation, and stakeholder communication
• Maintain accurate records, reports, and databases related to parks operations and maintenance
• Assist with budget tracking, invoicing, and financial documentation as required

SharePoint Site Administration

• Serve as primary administrator for the Parks SharePoint site, ensuring current and organized content
• Update documents, schedules, and resources to support team collaboration and information sharing
• Train team members on site navigation and usage to maximize effectiveness

Stakeholder Collaboration

• Communicate clearly and respectfully with internal departments, interest holders, contractors, and the public
• Coordinate meetings and maintain documentation of discussions, decisions, and action items
• Support relationship-building between Parks, Cemetery operations, and community members

Data Management & Reporting

• Utilize Microsoft Office Suite—particularly Excel to compile, analyze, and present operational data
• Generate reports on cemetery operations, parks activities, and departmental metrics
• Maintain attention to detail and accuracy in all records, databases, and communications

Health and Safety

• Fulfill worker responsibilities under the Town of Canmore Health & Safety Directive
• Participate in the Town’s health and safety program, following all safety legislation, policies, and procedures
• Perform work safely and protect the health and safety of yourself and others
• Refrain from causing or participating in harassment or violence
• Report incidents, injuries, and unsafe or harmful worksites, acts, or conditions