Parking Sales Associate

Niagara Parks Commission; Niagara Falls; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a vibrant team at a renowned attraction, where you can engage with visitors and provide exceptional customer service. As a Sales Associate, you will play a crucial role in enhancing the guest experience by assisting with merchandise displays, operating the POS system, and providing information about Niagara Parks attractions. This seasonal, part-time position offers competitive hourly pay and a range of perks, including free entry to attractions and employee discounts. If you have a passion for customer service and a desire to work in a dynamic environment, this opportunity is perfect for you!

Benefits

4% vacation pay

Passes to attractions

Free entry into attractions

Free transportation

Free uniforms

Employee discounts

Qualifications

• Demonstrated knowledge and experience preferred.
• Previous cash experience is considered an asset.

Responsibilities

• Assist Manager with display, merchandise, and price changes.
• Operate POS system and handle transactions.
• Provide quality customer service that meets NPC standards.

Skills

Customer Service Skills

Interpersonal Skills

Cash Handling Procedures

Basic Math Skills

Education

No Formal Education Required

Tools

POS System

Job description

Niagara Parks is currently recruiting for Sales Associates to join our Parking team for the 2025 season. This position compensates at a rate of $19.43/hr for Seasonal Bargaining Unit and Part-Time employees. Students will be compensated in accordance with Ontario Minimum Wage legislation.

ADDITIONAL BENEFITS

• 4% vacation pay;
• Passes to Niagara Parks attractions to share with family and friends;
• Free entry into all Niagara Parks attractions;
• Access to the Attractions Ontario Reciprocal Program;
• Free transportation on the Niagara Parks WEGO Bus Green Line and Falls Incline Railway;
• Free uniforms and parking;
• Employee discounts to Niagara Parks retail stores, culinary experiences, and golf experiences.

Seasonal Bargaining Unit and Part Time Employees Specific:

• Additional $1.55/hr for each hour worked in lieu of benefits (seasonal bargaining unit only);
• Eligible to enroll in the company defined benefit pension plan.

QUALIFICATIONS

• No formal education required. Demonstrated knowledge and experience preferred.
• Previous cash experience is considered an asset.
• Knowledge of cash register and cash handling procedures; interpersonal and communication skills; customer service skills; knowledge of NPC facilities and services.
• Knowledge of cleaning procedures and methods; basic math skills; knowledge of relevant health and safety procedures.

DUTIES & RESPONSIBILITIES

• Assists the Manager or Supervisor with display, merchandise, and price changes, as needed.
• Reports any discrepancies to the Manager or Shift Supervisor.
• Operates a POS system to enter transactions and contacts Supervisor for non-routine transactions.
• Follows established policies and procedures regarding money handling to protect against counterfeit bills.
• Assists in monitoring and reducing shrinkage.
• Audits/balances cash register at the end of the day.
• Secures workstations at the end of shift.
• Required to work weekends, shift work, and holidays.
• Provides knowledge of Niagara Parks attractions and passes, venues including hours of operation, bus routes, and accessibility.
• Provides guests with information, makes suggestions, and gives directions.
• Complies with the Occupational Health and Safety Act, First Aid, and established policies and procedures.
• Maintains a high level of professionalism with guests.
• Promotes a positive image of the Niagara Parks Commission.
• Provides quality customer service that meets NPC standards; refers all concerns to Supervisor.
• Assists with various organization and cleaning duties.
• As assigned.

The applications for the Sales Associate positions will be ongoing; however, applications will be reviewed and considered as they are received.