Parking Enforcement Officer - Full Time

Concord Parking; Burnaby; Sur place; CAD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Résumé du poste

Concord Parking is hiring a Parking Enforcement Officer to join our mobile enforcement team. You will patrol client sites, enforce parking rules, issue citations, and gather evidence to ensure compliance with parking policies.

The role requires a valid Class 5 license, English proficiency, and the ability to work outdoors in all weather. Starting wage is $20.00 per hour, full-time, with shifts across North Vancouver, Vancouver, Burnaby, and Richmond.

Qualifications

• Valid Class 5 driver’s license and a clean driving abstract.
• Proficient in English (written and verbal), other languages an asset.
• Attention to detail, investigative skills, and the ability to gather evidence are essential.
• Computer and technology skills: experience with Microsoft Office (Word, Outlook, Excel) and the ability to use handheld technology to access software databases.
• Ability to follow safe working practices, policies, and procedures.
• Ability to read maps and travel to locations.
• Ability to work outdoors in all weather conditions (rain, heat, snow) on foot patrol.
• Ability to wear a uniform and maintain a professional appearance.

Responsabilités

• Enforce parking rules at client sites based on permits and time limits.
• Scan license plates and issue tickets using Autovu; document in handheld device.
• Investigate complaints, assess violations, and apply remedial actions.
• Monitor sites and prepare detailed activity and incident reports.
• Complete required shift paperwork (Vehicle Inspection Forms, Run Sheets).
• Provide parking information and top‑notch customer service to users.
• Observe all traffic and safety regulations.

Connaissances

Class 5 license

English proficiency

Attention to detail

Investigative skills

Report writing

Customer service

MS Office

Handheld devices

Outdoor work

Uniform appearance

Outils

Autovu Patroller

Handheld device

Microsoft Office

Description du poste

Parking Enforcement Officer - Full Time(Concord Parking)

Not all parking management companies are the same. Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that:

Enhance the customer parking experience

Utilize the best in industry technology

Maximize revenue and return on parking assets

Provide clients with highly skilled and motivated personnel

Concord Parking offers a great working environment and the most development opportunities of any parking enforcement company in the country. As a part of the Paladin Security Group, we have a coast-to-coast reputation as an Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever recognized as one of Canada’s Best Managed Companies. We are committed to offering the best employment and career development opportunities in the industry because we want the very best and brightest people our industry has to offer.

Please allow 15 - 20 minutes to complete your application

Job Skills / Requirements

Concord Parking is searching for an energetic, highly organized Parking Enforcement Officer to join our parking enforcement team.

Parking Enforcement Officers are safety-focused mobile License Plate Recognition (LPR) patrollers responsible for enforcing parking regulations within designated areas. They proactively monitor and respond to parking violations, issue accurate and detailed citations, and gather supporting evidence to ensure compliance with parking policies.

In this role, officers document observations and enforcement activities through clear and thorough reports, investigate complaints using sound judgment and problem-solving skills, and maintain professional, courteous relationships with customers, clients, vendors, and the public. They serve as ambassadors of the organization by delivering excellent customer service while ensuring a safe, fair, and compliant parking environment.

Key Responsibilities:

• Provide parking enforcement for client sites based on permits, time restrictions, and parking accuracy.
• Correctly scan vehicle license plates and Operate Autovu (Patroller) for patrolling sites and use the provided handheld device to issue accurate and concise violation tickets to vehicles in accordance with parking plans and site rules.
• Investigate complaints, assess violations, determine remedial actions, and enforce parking with impartiality, sound judgment, and discretion.
• Monitor sites, record, and prepare accurate and detailed activity and incident reports.
• Accurately complete all required reports and/or paperwork for each shift, such as Vehicle Inspection Forms and Tracktik Run Sheets
• Provide excellent customer service, and parking lot information, such as the location of pay stations or how to use a pay station to permit users and visitors
• Observe all relevant traffic and safety regulations.

Qualifications, Skills, and Abilities:

• Valid Class 5 driver’s license and a clean driving abstract.
• Proficient in English (written and verbal), other languages an asset.
• Attention to detail, investigative skills, and the ability to gather evidence are essential.
• Computer and technology skills: experience with Microsoft Office (Word, Outlook, Excel) and the ability to use handheld technology to access software databases.
• Ability to follow safe working practices, policies, and procedures.
• Ability to confidently read maps and travel safely and efficiently to specific locations.
• Ability to work outdoors in all weather conditions (rain, heat, snow) on foot patrol.
• Ability to wear a uniform and maintain a professional appearance.

Full-time Position (5 days per week) Shift start time may vary between 630 to 1030, each shift is 8 hrs (40 hours a week)

Starting wage: $20.00 per hour

Areas of Mobile Patrol: North Vancouver, Vancouver , Burnaby, and Richmond.

• Foot patrol and working outside in all weather conditions is required.
• Candidates must be be flexible enough to start in North Vancouver, Vancouver, Burnaby, or Richmond
• Candidates must have a class 5 driver's license, a clean driving abstract, this will be evidenced with submissions in the screening process.

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation