Parking Compliance Officer

University of Saskatchewan; Saskatoon; On-site; CAD 32,000 - 39,000; Full time

Job summary

The University of Saskatchewan is seeking a Parking Compliance Officer to enforce campus parking regulations as a uniformed Parking Services member. You will educate customers, handle inquiries, and provide clerical support while supporting operations across campus and affiliates.

Responsibilities include issuing tickets, responding to inquiries, coordinating towing, directing traffic during events, and maintaining parking areas.

Qualifications

• Requires Grade 12 education and at least 2 years of relevant work experience.
• Must provide a current criminal record check.
• Must have a valid driver’s license with acceptable driving record.
• Experience in parking enforcement or security is preferred.

Responsibilities

• Issue parking tickets and provide customer service in person, by phone and email.
• Identify vehicles with violations and coordinate towing as needed.
• Respond to dispatch calls to address complaints and incidents.
• Direct traffic flow during large events and perform maintenance tasks as required.
• Balance cash from meters and machines; assist with staff orientation.

Skills

Communication

Customer service

Traffic control

Shift work

Campus presence

Education

Grade 12 education

2 years relevant work experience

Job description

Parking Compliance Officer

Primary Purpose: The Parking Compliance Officer enforces the University of Saskatchewan parking regulations as a uniformed member of Parking Services, covering the campus and affiliates (McEown Park, Innovation Saskatchewan and the Williams building). Educates customers on parking rules and regulations and assists them with inquiries. Provides clerical support within the Parking Services office. Plays role as first point of contact for customers to the office. Undertakes special/individual assignments in a manner that acknowledges primary accountability for related outcomes. Provides technical and caretaking services, maintenance for various parking equipment and customer service for various parking areas. May assist with training, scheduling, coordinating and supervising evening and weekend casual compliance staff.

Nature of Work:

• Issues parking tickets.
• Provides customer service in person, by phone and email. Services include responding to inquiries, complaints, handling ticket payments, dispatching compliance officers, etc.
• Identifies vehicles with outstanding violations. Immobilizes or requests tow trucks and supervises the towing.
• Responds to dispatch calls to investigate and/or address complaints, blocked roadways, parking in non-designated areas, all bylaw infractions etc.
• Reports suspicious activity to Protective Services.
• Testifies in court. May work briefly with the Court Prosecutor in preparation for testimony.
• Backs up technicians with customer service issues with electronic pay equipment as required.
• Assesses whether electronic equipment can be readily repaired and proceeds accordingly or refers to technical staff. Determines whether to close lane(s), open of the gates, or take other steps to support customers during repairs.
• Directs traffic flow before, during and after large events as required.
• Performs basic parkade and parking lot maintenance (operates street sweeper, paints walls, washes floors, cleans stairwells, paints parking stall lines, spreads gravel, removes snow, debris, garbage etc.).
• Counts and balances coin/cash from meters, pay-by-plate machines and exit stations across the University and Innovation Saskatchewan. Coins are mechanically sorted and rolled; bills are counted by hand.
• May assist with the orientation of new staff.

Typical Duties or Accountabilities:

• Understands and applies the Parking Services core value of effective customer response, including dealing calmly and tactfully with angry and/or abusive customers.
• Accepts responsibility for personal wellness and ensures own ongoing ability to deal successfully with stressful and irritating situations.
• May act as a first point of contact for people on campus and reflects its community values.
• Understands the USask parking regulations sufficiently to enforce them.
• Provides accurate and consistent information when communicating with customers.
• Remains knowledgeable about bylaws and accurate documentation of infractions.
• Exercises integrity at all times.
• Works cooperatively with other staff to ensure seamless customer service (this includes but is not limited to covering sick and vacation time).
• Treats all confidential information and materials in a confidential manner.
• Communicates issues of importance or concern to the immediate supervisor in a timely manner.
• Collaborates with others as required to complete assignments and support team efforts. Works to resolve conflicts and maintain harmony among co-workers.
• Effectively manages assigned projects as directed.
• Sets priorities for own work and meets deadlines.
• Complies with all relevant legislation, regulations, policies and procedures. Exercises judgment in the application thereof.
• Participates as an active and supportive member of the Parking Services group.

Education

The incumbent requires a Grade 12 education and a minimum 2 years of relevant work experience. Equivalent education and experience may be considered. An understanding of technological equipment, caretaking and/or construction and/or mechanical experience would be assets. As a condition of employment, the successful applicant must provide a current criminal record check. Must have a valid driver’s license with an acceptable driving record.

Licenses

As a condition of employment, the successful applicant must provide a current criminal record check. Must have a valid driver’s license with an acceptable driving record.

Experience

A minimum of 2 years of relevant work experience (e.g. parking enforcement, military or security). Equivalent education and experience may be considered. An understanding of technological equipment. Experience in caretaking, construction, mechanical, or office environments would be assets.

Skills

Incumbents have frequent interactions with supervisors, peers, staff, students and visitors, and regularly demonstrates strong communication and customer service skills with emphasis on resolving customer concerns. The incumbent walks across the campus and affiliates and also works in an office environment. Drives routinely, typically on campus. Some lifting materials and equipment (up to 30 lbs). Directs traffic during large events, stands on the road while issuing tickets. May work shifts. May work weekends occasionally. Is exposed to all types of weather.

Department and Details

Department: Parking Services

Status: Term 1 year with the possibility of extension or becoming permanent

Employment Group: CUPE 1975

Shift: Shifts are based on department needs, typically shifts will be Tuesday - Saturday 13:30 - 22:00 or Monday to Friday 13:30 - 22:00

Full Time Equivalent (FTE): 1.0

Salary: The salary range, based on 1.0 FTE, is $22.74 - 27.69 per hour. The starting salary will be commensurate with education and experience.

Salary Family (if applicable): Facility Services

Salary Phase/Band: Phase 3

Posted Date: 9/9/2026

Closing Date: 10/13/2026 at 6:00 pm CST

Number of Openings: 1

Work Location: On Campus

Verification Requirements

The successful applicant will be required to provide the following current verification(s) where 'Yes' is indicated below. Further information is available at: https://careers.usask.ca/tips-for-applying.php

Criminal Record Check: Yes

Driver's License and Abstract Check: Yes

Education/Credential Verification: Not Applicable

Vulnerable Sector Check: Not Applicable

Equity, Diversity, and Inclusion

The University of Saskatchewan aspires to be what the world needs and embraces equity, diversity and inclusion as foundational to excellence and innovation. We actively seek to create a welcoming environment where all individuals feel empowered to thrive, contribute, and grow. Applications from equity-deserving groups are encouraged as part of our ongoing efforts to reflect the diversity of the communities we serve: EDI Framework for Action.

We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and the Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation.

The University of Saskatchewan provides an accessible and inclusive workplace. Should you require support through any stage of the recruitment process, please contact us for assistance.