Parking Attendant - Ottawa

Indigo Park Canada; Ottawa; On-site; CAD 21,000 - 23,000; Part time

Benefits offered by this job

Referral bonuses

Independent work environment

Flexible scheduling

Job summary

Indigo Park Canada is seeking a courteous, service-oriented Parking Customer Service Attendant for CHEO in Ottawa. This role is on an occasional basis with flexible scheduling, contributing to a dynamic operation while delivering outstanding service to clients and customers on-site.

The position emphasizes independent work with opportunities to grow, ticket management, and ensuring smooth parking operations for visitors and staff.

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to make decisions under pressure and handle various situations effectively.
• Experience with cash handling is an asset.
• Bilingualism is considered an asset.

Responsibilities

• Provide direction within parking facility at CHEO located at 401 Smyth Rd, Ottawa, ON K1H 8L6.
• Greet customers in a friendly manner when they arrive on site.
• Log all tickets in the log sheet.
• Replenish ticket supply and manage ticket inventory.
• Assist customers on how to use pay stations through intercom systems.
• Ensure all signs are posted and in good condition.
• Monitor lot and check for parking space availability.
• Manage, assist and advise clients on the parking rules and procedures (prices, troubleshooting, opening hours, etc.).
• Keep the workplace clean at all times – daily cleaning of gate, machines, and booth.

Skills

Interpersonal skills

Customer service

Cash handling

Bilingualism (asset)

Job description

At Indigo Park Canada, we help people get where they need to be by providing safe, efficient, and customer-focused parking solutions. We are currently looking for an enthusiastic and service-oriented Parking Customer Service Attendant to join our team at CHEO (Children's Hospital of Eastern Ontario) in Ottawa.
We are seeking dependable and customer-focused individuals to join our team on an occasional basis. This role provides flexible scheduling and the opportunity to contribute to a dynamic operation while delivering outstanding service to our clients and customers.

Why work at Indigo Park Canada?

• Independent work environment
• Opportunity for career growth
• Referral bonuses
• Be part of a trusted organization focused on service excellence

Responsibilities

• Provide direction within parking facility at CHEO located at 401 Smyth Rd, Ottawa, ON K1H 8L6
• Greet customers in a friendly manner when they arrive on site
• Logging all tickets in the log sheet
• Replenish ticket supply and manage ticket inventory
• Assist customers on how to use pay stations through intercom systems
• Ensure all signs are posted and in good condition
• Monitor lot and check for parking space availability
• Manage, assist and advise clients on the parking rules and procedures (prices, troubleshooting, opening hours, etc.)
• Keep the workplace clean at all times – daily cleaning of gate, machines, and booth

Qualifications

• Excellent interpersonal and customer service skills
• Ability to make decisions under pressure, demonstrate resourcefulness, and handle various situations effectively.
• Experience with cash handling is considered an asset.
• Bilingualism is considered an asset.

#IPC2

The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.

Successful candidates will be required to submit a Criminal Background and Driver abstract check.