Park Appearance Team Member

Capilano Group; North Vancouver; On-site; CAD 23,000 - 32,000; Part time

Benefits offered by this job

Gift Store 30% discount

Staff transit subsidy

Free staff meal on shift

Guest passes for friends and family

Referral bonuses

Counselling and family assistance

Job summary

Capilano Group in North Vancouver seeks Park Appearance Team Members to maintain the park's outdoor spaces, ensuring safety and high standards of cleanliness. duties include clearing debris, roofs and drains, maintaining planted areas, and assisting with seasonal décor and lighting.

The role involves winter snow removal, weather‑related tasks and occasional repairs. Expect varied shifts, weekends and holidays, with a seasonal engagement from mid‑November through mid‑February.

Qualifications

• 1 year of guest service or general labour experience.
• Excellent communication skills, verbal and written.
• Excellent interpersonal skills to work effectively with all levels of team members.
• Strong guest service orientation.
• Landscaping experience; leaf blowers and snowblowers; aptitude for repair work is an asset.

Responsibilities

• Maintain the safety, aesthetics and environmental condition of exterior areas and buildings.
• Clear leaves and debris from walkways.
• Clear roofs, gutters and drains of debris.
• Maintain planted areas of the park incl. pruning, planting and watering.
• Complete basic maintenance tasks and repairs; assist with seasonal decor and lights.
• Pressure wash surfaces as needed; support snow removal and salting in winter months.
• Maintain pond and water features; support Capilano standards for inventory and waste management.

Skills

Guest service

Communication

Interpersonal skills

Landscaping

Leaf blowers

Snowblowers

Repair aptitude

Teamwork

Job description

Park Appearance Team Members

are responsible for ensuring the overall cleanliness of the park’s outdoor facilities are maintained to a level that amazes our guest. This includes stairways, walkways and pathways. During the winter season, the Park Appearance team in conjunction with the rest of the Facilities and Grounds team, is responsible for snow removal and de-icing of the park grounds. As an active member of this team, this position is responsible for keeping safety as a top priority in all daily tasks.

What You'll Do

• Maintain the safety, aesthetics and good environmental condition of all exterior areas and buildings
• Clear leaves and debris from all walkways
• Clear roofs, gutters, and drains of debris
• Maintain planted areas of the park including pruning, planting, watering
• Complete basic maintenance tasks and repairs
• Support installation and removal of seasonal décor and lights
• Pressure wash surfaces as needed
• Support snow removal and salting during winter months
• Maintain integrity of forest floor by removing trash and monitoring foot traffic impact
• Support efficient execution of projects as required
• Assist with property maintenance requests from other CSBP locations
• Support Capilano Standards for inventory and waste management
• Understand, follow, and support the use of appropriate PPE and Health and Safety requirements and regulations of Capilano
• Support departmental operations through holidays and high attendance
• Support Repair Maintenance and Custodial teams as needed
• Perform warehouse runs using company vehicles
• Assist with the restocking of propane throughout the park
• Support seasonal transitions in equipment and tasks
• Clean and maintain ponds and water features

What You’ll Get

• Complimentary coffee, tea, hot chocolate and soda while on shift, when using your reusable cup
• 30% discount off regular-priced merchandise at The Trading Post Gift Store
• 30% discount at Stanley's Bar & Grill and Prospect Point Café
• Free staff meal while on shift
• 30% discount on food & beverage items in The Cliff House Restaurant, Loggers' Grill, Beary Waffles, and The Cabin (does not apply to alcohol)
• Guest passes for friends & family
• Referral bonuses
• Staff Transit Subsidy (30% for part-time members, 50% for full-time members)
• Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff

Job Qualifications

• One (1) year of guest service experience, general labour or related experience,
• Excellent communication skills, verbal and written,
• Excellent interpersonal skills to work effectively with all levels of team members,
• Strong guest service orientation
• Landscaping experience, familiarity with leaf blowers/snowblowers, aptitude for repair work considered an asset

Considerations

The ideal candidate must be able to work a variety of shifts including evenings, weekends and holidays to meet the needs of the business. Team Members must be able to walk and stand for extended periods of time, and must be willing and able to work in a variety of weather conditions (including heat, rain and winter conditions). Occasionally required to lift and carry up to 100lbs, as well aslift and climb a ladder.

The wage for this role is $20.00 per hour. This is a seasonal position from mid-November through to mid-February, with the potential to extend the contract depending on department needs.

The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Café and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.