Owner/Operator - Your Independent Grocer - Ottawa, ON

Loblaw Companies Limited; Ottawa; On-site; CAD 75,000 - 115,000; Full time

Job summary

Loblaw Companies Limited in Ottawa is seeking a Franchisee to lead a local store, ensuring a positive employee environment, efficient operations, and strong profitability while strengthening the brand in the community.

You will drive sales through customer-focused strategies, creative merchandising, and local advertising; manage costs to improve productivity and maintain high standards; and build a capable team committed to exceptional service.

Qualifications

• Entrepreneurial mindset with focus on growth and long‑term planning.
• Strong leadership demonstrated by integrity, passion, and authenticity.
• People‑focused with coaching for high performance.
• Community focus with ability to build long‑lasting relationships.
• Financial acumen to interpret Profit and Loss statements and drive results.
• Merchandising and marketing knowledge to drive sales and gross profit.
• Proficiency in Fresh and Dry Operations, inventory control, cash office operations, Microsoft Office and SAP.
• Ability to maintain composure and make quality decisions under pressure.

Responsibilities

• Foster a positive employee environment and operate efficiently to maximize profitability.
• Drive sales through customer focus and creative merchandising.
• Manage costs by improving productivity and efficiency.
• Lead and motivate in-store team with strong employee relations.
• Collaborate with community partners to build presence.
• Plan and execute in-store programs and events.
• Meet budgets and operational metrics including NPS and inventory management.
• Respond promptly to concerns from customers and employees.

Skills

Entrepreneurial flair

Leadership

People development

Community focus

Financial acumen

Merchandising

Marketing knowledge

Decision making under pressure

Tools

Microsoft Office

SAP

Job description

What You’ll Do

• As the Franchisee, you’ll ensure your business fosters a positive employee environment, operates efficiently and achieves maximum profitability, while building the brand reputation within your community.
• Driving increased sales performance by focusing on employee and customer obsession of We Love Food, adopting creative merchandising, advertising and suggestive selling strategies.
• Focusing on cost by continuously seeking ways to become more productive and efficient.
• Taking Care of Each other: proactively making your business the best by building a strong employee team and focusing on community involvement.
• Leading and motivating your in‑store team by building positive employee relations.
• Liaising with Community partners to foster a positive relationship while establishing a strong community presence.
• Collaborating with your Department Teams to plan, develop and execute in‑store programs and events.
• Meeting and exceeding financial performance budgets/targets particularly in Sales, Shrink, Labour, and Controllable Expenses, as well as operational metrics including NPS and Inventory Management.
• Effectively building relationships with Customers, Employees, District Managers, Store Support, Specialists, and Vendors.
• Responding to all concerns, queries or complaints from customers or employees, reacting with urgency.
• Problem solving day‑to‑day operational issues as they arise.
• Adhering to Operational Store Standard Guidelines.
• Adhering to and maintaining compliance with all Legislative and legal requirements.

What You’ll Need

• Strong entrepreneurial flair with an emphasis on growing the business and long‑term planning ("entrepreneurial").
• Strong leadership skills demonstrated by your integrity, passion, and authenticity.
• People-focused with an emphasis on development and coaching for high performance.
• Community focus with the demonstrated ability to build and cultivate long‑lasting relationships with local community groups.
• Demonstrated financial acumen with the ability to understand and interpret Profit and Loss Statements and drive and deliver consistently outstanding financial results versus budgets/targets.
• Solid merchandising and marketing knowledge with the ability to execute programs to drive sales and gross profit.
• Required proficiency in Fresh and Dry Operations, inventory control, cash office operations, Microsoft Office and SAP.
• Ability to maintain composure and decision quality under pressure while achieving results.

Commitment to Diversity and Inclusion

We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. Candidates are encouraged to inform us of their accommodation needs so that we can provide equitable opportunities.

Please Note

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle Salariale à L’embauche

$75,000.00 – $115,000.00 / 75.000,00$ – 115.000,00$ (per year / par an)