Overnight Relief Worker

ALPHA HOUSE; Calgary; On-site; CAD 28,000 - 33,000; Part time

Benefits offered by this job

Personal development and training

Job summary

Alpha House in Calgary is seeking a Relief Worker to support shelter and detox services. The role involves admissions, crisis response, and client advocacy in a fast-paced frontline environment.

Shifts include overnights and weekends with a $2 per hour premium for hours from 11pm to 7am. Applicants should have a 2-year social sciences credential and be able to lift up to 35 lbs. Training opportunities are available.

Qualifications

• Minimum 2-year degree or diploma in a social sciences discipline (or in progress).
• Ability to assist clients and lift up to 35 lbs.
• Vulnerable Sector Search and FOIP/certifications or equivalent training.

Responsibilities

• Complete admissions and discharges for individuals under the influence of drugs and/or alcohol.
• Monitor client safety and well-being, including withdrawal symptoms and overall condition.
• Respond to crisis situations with de escalation.
• Interact with clients in a respectful, compassionate, and non-judgmental manner.
• Provide information on treatment options and connect clients with resources.

Skills

Empathy and compassion

Crisis management

Communication

MS Office

Education

Two-year social sciences diploma

Tools

MS Office

Job description

Description

MUST be available to work overnights and weekends, and commit to at least 3 shifts per 30 day schedule period with one shift being overnight.

Pay:$20.20 per hour with a $2 premium for hours worked between 11pm and 7am

About the Role

As a Relief Worker, you will be a front-line team member helping provide a safe and caring environment for individuals accessing shelter and detox services. The primary responsibility is to ensure that client's needs are assessed and met appropriately while clients are visiting our shelter. Working in a fast paced, high impact environment, you will:

• Complete admissions and discharges for individuals under the influence of drugs and or alcohol
• Monitor client safety and well being, including withdrawal symptoms and overall condition
• Respond to crisis situations such as overdoses, seizures, and conflicts, with a focus on de escalation
• Interact with clients in a respectful, compassionate, and non-judgmental manner
• Provide information on treatment options and connect clients with appropriate resources

After 90 days of supporting our Shelter and Detox, you can be trained and work on the HELP team and our Housing programs, as well as look into our full-time positions.

About You

The ideal candidate will demonstrate empathy, professionalism, and the ability to work effectively with vulnerable populations. You bring:

• A non-judgmental approach, with a high degree of compassion and empathy.
• Understanding of Housing First, harm reduction, and trauma-informed care philosophies.
• Knowledge and awareness of community resources, social service programs, and housing systems within Calgary.
• Strong crisis management, rapport-building, and advocacy skills.
• Proficiency in MS Office and strong organizational abilities.
• Experience with individuals who have addictions and or are homeless would be an asset

Position Requirements:

• A minimum 2-year degree or diploma in a social sciences discipline from a public institution (or in progress)
• Physical ability to assist clients and lift items up to 35 lbs.
• Ability to obtain a valid Vulnerable Sector Search (within the last six months).
• Ability to obtain certifications such as FOIP and “It’s Your Move” (or equivalent Patient Lift training).

About Alpha House

Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability.

Benefits of working at Alpha House

• Personal Development and training opportunities