Overnight Member Services Pro

Topsail St. Johns Fitness LP; San Juan de Terranova; On-site; CAD 19,000 - 27,000; Full time

Job summary

Taymax Group is seeking a Member Services Representative for a Planet Fitness location in St. Johns, NL. The role emphasizes delivering a superior member experience and handling front desk operations at the club.

Starting wage is $16.50 per hour. The position involves greeting members, processing sign-ups, tours, and maintaining a clean, welcoming environment. Equal opportunity employer with accommodations available.

Qualifications

• High School diploma or GED is required.
• Customer service background is preferred.
• Basic computer proficiency is required.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle front desk activities: answer phones, check-in members, give tours, sign up new members, and assist in cash handling.
• Maintain neatness and cleanliness of the club; complete daily tasks and cleaning.Respond to member questions and escalate as needed.
• Support in updating member accounts and processing requests.

Skills

Customer service

Front desk

Communication

Punctuality

Teamwork

Problem solving

Empathy

Professional demeanor

Education

High School diploma/GED

Tools

Basic computer proficiency

Job description

Taymax Group is seeking a Member Services Representative for a Planet Fitness location in St. Johns, NL. The role emphasizes delivering a superior member experience and handling front desk operations at the club.

Starting wage is $16.50 per hour. The position involves greeting members, processing sign-ups, tours, and maintaining a clean, welcoming environment. Equal opportunity employer with accommodations available.