Overnight Lead Youth Worker - YHP

E4C; Edmonton; On-site; CAD 46,000 - 62,000; Full time

Benefits offered by this job

4 weeks vacation

10 paid sick days

Robust benefits package

EFAP

HSA

RRSP matching

Professional development opportunities

Job summary

e4c is seeking an Overnight Lead for the Youth Housing Program serving youth 13–17 with complex needs in a trauma-informed, relationship-based home setting. You will lead day-to-day operations, coach staff, and coordinate care to ensure safety and quality outcomes.

Responsibilities include supervising staff, managing schedules, incident reporting, licensing compliance, and collaborating with families and partners to promote positive youth development in a safe, supportive environment.

Qualifications

• 3+ years’ experience supporting marginalized youth and vulnerable populations.
• 1+ years of leadership or supervisory experience, including coaching, training, and quality improvement initiatives.
• Knowledge and experience in harm reduction, trauma-informed, resiliency, and solution-focused practices.
• Strong crisis intervention and de‑escalation skills, capable of remaining calm in high‑pressure situations.
• Experience supporting youth facing complex barriers, including mental health, substance use, poverty, trauma, LGBTQ2S+ identities, and newcomer/refugee experiences
• Proficient in MS Office and database applications.

Responsibilities

• Lead and support the safety, well-being, and development of youth by promoting individualized care, healthy routines, and trauma-informed, relationship-based practices.
• Build trusting relationships with youth using active listening, strengths-based approaches, crisis intervention, and de-escalation techniques to promote safety and positive outcomes.
• Guide Youth Workers and Support Workers in implementing individualized care plans, case management strategies, and goal-oriented supports for youth.
• Oversee the delivery of direct care, including wellness checks, medication administration, daily routines, and interventions that promote physical, emotional, mental, and spiritual well-being.
• Ensure a safe, clean, and well‑maintained home environment by overseeing household operations, safety inspections, inventory, documentation, and compliance with licensing, accreditation, and occupational health and safety standards.
• Provide day-to-day leadership, coaching, supervision, and performance feedback to Support Workers while fostering a collaborative, trauma-informed team environment.
• Coordinate staff assignments, monitor training requirements, and support employee development to ensure consistent, high-quality service delivery.
• Oversee critical incident reporting, documentation, follow‑up actions, and quality improvement initiatives while ensuring compliance with organizational policies and procedures.
• Participate in the on‑call rotation, providing leadership and after‑hours support during crises, staff absences, and other operational needs.
• Build and maintain collaborative relationships with families, natural supports, community partners, and the multidisciplinary care team to promote positive outcomes for youth.

Job description

About E4c

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

About E4c

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

Position Summary

The Youth Housing Program provides Community Group Care for youth aged 13–17 with complex needs, offering trauma-informed, developmentally responsive, and therapeutic care in a safe and supportive home environment. As the Overnight Lead, you will support the safety, well-being, and development of youth through individualized care, relationship-based practice, and case management. Working collaboratively with each youth's Care Team, you will foster their physical, emotional, mental, and spiritual well-being while ensuring a safe, clean, and supportive home environment. The Overnight Lead provides day-to-day guidance, coaching, and support to Support Workers, helping ensure quality service delivery, operational consistency, and the successful completion of overnight responsibilities.

Schedule

• 4 days on 2 days off rotation; 11:30PM – 8:00AM
• This is a shift working position and schedule may vary according to program needs.

Key Responsibilities

• Lead and support the safety, well-being, and development of youth by promoting individualized care, healthy routines, and trauma-informed, relationship-based practices.
• Build trusting relationships with youth using active listening, strengths-based approaches, crisis intervention, and de-escalation techniques to promote safety and positive outcomes.
• Guide Youth Workers and Support Workers in implementing individualized care plans, case management strategies, and goal-oriented supports for youth.
• Oversee the delivery of direct care, including wellness checks, medication administration, daily routines, and interventions that promote physical, emotional, mental, and spiritual well-being.
• Ensure a safe, clean, and well‑maintained home environment by overseeing household operations, safety inspections, inventory, documentation, and compliance with licensing, accreditation, and occupational health and safety standards.
• Provide day-to-day leadership, coaching, supervision, and performance feedback to Support Workers while fostering a collaborative, trauma-informed team environment.
• Coordinate staff assignments, monitor training requirements, and support employee development to ensure consistent, high-quality service delivery.
• Oversee critical incident reporting, documentation, follow‑up actions, and quality improvement initiatives while ensuring compliance with organizational policies and procedures.
• Participate in the on‑call rotation, providing leadership and after‑hours support during crises, staff absences, and other operational needs.
• Build and maintain collaborative relationships with families, natural supports, community partners, and the multidisciplinary care team to promote positive outcomes for youth.

Qualifications

Education

• Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.

Certification

• Standard First Aid and CPR.
• Suicide Intervention
• Valid Class 5 Driver’s License and vehicle
• Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
• Indigenous Awareness
• Medication Administration
• De‑Escalation
• Trauma Informed Care
• Harm Reduction
• Food Safety
• WHMIS

Experience

• 3+ years’ experience supporting marginalized youth and vulnerable populations
• 1+ years of leadership or supervisory experience, including employee supervision, coaching, training, and quality improvement initiatives.
• Knowledge and experience in harm reduction, trauma-informed, resiliency, and solution-focused practices.
• Strong crisis intervention and de‑escalation skills, capable of remaining calm in high‑pressure situations.
• Experience supporting youth facing complex barriers, including mental health, substance use, poverty, trauma, LGBTQ2S+ identities, and newcomer/refugee experiences
• Proficient in MS Office and database applications.

Compensation And Benefits

• Competitive Salary: $54,080.00
• 4 weeks vacation + 10 paid sick days
• Robust Benefits Package
• Employee Family Assistance Program (EFAP)
• Health Spending Account (HSA)
• RRSP Matching
• Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.