Overnight Dispatcher

041 Ryder Supply Chain Solutions Canada ULC (Employer-Payroll); Sherwood Park; On-site; CAD 55,000 - 67,000; Full time

Benefits offered by this job

PTO 10 days

Benefits package after 30 days

Retirement benefits (DCPP, RRSP, DPSP)

Employee discount on Ryder stock

Safe work environment

Forbes Best Employers 2025

Job summary

Ryder System, Inc. in Sherwood Park, AB is hiring for a full-time position (18-month temporary) handling payroll, billing, safety compliance, DOT log review, and frontline customer support. You will coordinate with management, maintain STAR records, and participate in dispatch/routing and KPI reporting.

You will support accounts payable, supplies, and attendance records while upholding safety standards and regulatory compliance. Ryder emphasizes teamwork and growth opportunities.

Qualifications

• High school diploma or GED required.
• Minimum 1 year in warehouse, transportation, logistics or distribution.
• Minimum 1 year experience in a customer service environment.
• Knowledge/experience in transportation, warehouse or distribution environment (intermediate preferred).
• Understanding of DOT, OSHA and safety regulations (intermediate preferred).

Responsibilities

• Payroll and billing tasks.
• DOT log review, preparation and submission.
• Conduct safety trainings/orientations.
• First point of contact for collisions and injuries.
• Maintain STAR system and attend safety meetings with management.
• Handle front line customer requests and elevate issues as needed.
• Liaise between hourly workers and management.
• Dispatch and routing responsibilities.
• Driver communications and weekly paycheck stubs.
• Manage location A/P log and supplies.
• Maintain attendance/vacation records for hourly employees.
• Prepare KPI reports for management.

Skills

Communication skills

Teamwork

Time management

Detail oriented

Organizational skills

Multitasking

Verbal and written

Education

High school diploma / GED

Job description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions. We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About the Job

• Type: Full time / Temporary (18 Months)
• Wage: $61,104.75
• Shifts: Monday to Friday, 11pm - 7:30am
• Location: Sherwood Park, AB

Why Ryder?

• 10 days of Paid Time Off upon hire
• Excellent benefits package after 30 days (Medical, Dental & Vision)
• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP)
• Employee discount of 15% on Ryder stock
• A safe, friendly and respectful work environment
• Recognized by Forbes as one of Canada's Best Employers in 2025

Essential Functions

• Payroll/Billing
• Complies with all Safety Maintenance and Compliance.
• DOT log review, preparation and submission.
• Conducts Safety Training/Orientations.
• First point of contact for collisions and injuries.
• Updates/Maintains STAR.
• Conducts safety meetings in conjunction with other management
• Handles front line customer requests; identifies and elevates any customer issues if needed.
• Acts as a liaison between hourly workers and management.
• Elevates any employee relations issues as appropriate.
• Quality Assurance.
• Dispatch/Routing.
• Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs).
• Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
• Maintains location A/P log
• Supply/uniform ordering
• Maintains all attendance/vacation records for hourly employees
• Key Performance Indicators (KPI) reporting to Manager prior to distribution

Additional Responsibilities

• SOX invoice reconciliation preparation for approval at the highest level
• Recommends location process initiation and/or improvements needed
• Any location specific requirements may be required

Skills and Abilities

• Other Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Other Ability to work independently and as member of a team
• Other Flexibility to operate and self-driven to excel in a fast-paced environment
• Other Capable of multi-tasking, highly organized, with excellent time management skills
• Other Detail oriented with excellent follow-up practices
• Other Must possess strong verbal and written communication skills internally as well as externally
• Other Ability to prioritize, organize and accomplish work
• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Qualifications

• H.S. diploma/GED required
• One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
• One (1) year or more Experience in a customer service environment required
• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Travel DOT Regulated None

Job Category Logistics

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Accommodation available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.

If you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.

Ryder is an Equal Opportunity Employer: We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities. In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.