Overnight Dispatcher

Ryder Systems Inc.; Sherwood Park; On-site; CAD 55,000 - 67,000; Full time

Benefits offered by this job

Paid Time Off upon hire

Excellent benefits package after 30 l

Retirement Benefits including DCPP/RR"

Employee stock discount

Safe, friendly work environment

Forbes Best Employers in 2025

Job summary

Ryder in Sherwood Park, AB, is seeking a front-line supervisor to supervise daily operations and provide administrative support. You will allocate tasks to hourly staff and help achieve location goals while ensuring safety and quality in a fast-paced environment.

The role requires strong communication, multi-tasking, and team coordination within transportation/warehouse settings. Eligible for benefits and growth opportunities.

Qualifications

• H.S. diploma or GED is required.
• At least 1 year in warehouse, transportation, logistics or distribution.
• Experience in customer service is required.
• Knowledge of warehouse software, routing and dispatching is preferred.
• Understanding of DOT/OSHA safety regulations is preferred.

Responsibilities

• Provide front-line supervision and administrative support for the location.
• Assign work to non-exempt personnel and help achieve daily goals.
• Payroll/Billing and safety/compliance duties including DOT logs and safety orientations.
• Serve as liaison between hourly workers and management and handle customer requests.
• Maintain KPI reporting and location A/P/logs; assist with attendance/vacation records.

Skills

Team leadership

Communication

Time management

Multi-tasking

Relationship building

Independence

Safety compliance

Customer service

Operations awareness

P&L awareness

Education

High School diploma / GED

Warehouse/Logistics experience

Tools

DOT knowledge

OSHA awareness

Dispatch/routing familiarity

Job description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About the Job

• Type: Full time / Temporary (18 Months)
• Wage: $61,104.75
• Shifts: Monday to Friday, 11pm - 7:30am
• Location: Sherwood Park, AB

Why Ryder?

• 10 days of Paid Time Off upon hire
• Excellent benefits package after 30 days (Medical, Dental & Vision)
• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP)
• Employee discount of 15% on Ryder stock
• A safe, friendly and respectful work environment
• Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area

Essential Functions

• Payroll/Billing
• Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management
• Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
• Maintains location A/P log
• Supply/uniform ordering
• Maintains all attendance/vacation records for hourly employees
• Key Performance Indicators (KPI) reporting to Manager prior to distribution

Additional Responsibilities

• RD 2000 Responsibilities
• SOX invoice reconciliation preparation for approval at the highest level
• Recommends location process initiation and/or improvements needed
• Any location specific requirements may be required

Skills and Abilities

• Other Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Other Ability to work independently and as member of a team
• Other Flexibility to operate and self-driven to excel in a fast-paced environment
• Other Capable of multi-tasking, highly organized, with excellent time management skills
• Other Detail oriented with excellent follow-up practices
• Other Must possess strong verbal and written communication skills internally as well as externally
• Other Ability to prioritize, organize and accomplish work
• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Qualifications

• H.S. diploma/GED required
• One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
• One (1) year or more Experience in a customer service environment required
• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

DOT Regulated

None

Job Category

Logistics

Our Culture & Commitment

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or compensation ranges for the position are below:

• Pay Type: Salaried
• Minimum Pay Range: $61,104.75
• Maximum Pay Range: $61,104.75

Equal Opportunity Employer

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women,visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization to Work in Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail].