Overnight Dispatch

Rippling, Inc.; Abbotsford; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

State-of-the-art facility

Team lunches

Annual team events

Holiday party with prizes

Growth opportunities

Open door policy

Competitive wages & vacation

Job summary

Triple Eight Transport Inc. is seeking an Overnight Dispatch to strengthen driver coordination and load servicing across Western Canada and the Western U.S. You will manage driver communications, monitor logistics, and ensure safe, on-time deliveries for customer loads.

Join a team that values ownership, collaboration, and continuous improvement, with an emphasis on building strong relationships with drivers, brokers, and customers while supporting growth and service excellence.

Qualifications

• Analytical and critical thinking skills.
• Must have reliable transportation.
• Strong communication and problem-solving skills.
• Proven team player with ability to align position goals with corporate strategic goals.
• Ability to multitask.
• Minimum of 1 year of customer service experience would be an asset.
• Must be legally allowed to work full time in Canada.

Responsibilities

• Communicate with drivers regularly to ensure on time delivery, sending and receiving all information relevant to the driver performing his/her duties within the Company and customer requirements.
• Handling all driver related satellite messages or calls within assigned and overflow queues.
• Reporting and documenting of all customer service, planning and driver related issues to the appropriate personnel.
• Preparing customs clearance paperwork and ensuring it has been submitted the customs broker.
• Following up with customs brokers to ensure clearances are completed in a timely manner.
• Arranging and booking in repairs for in transit truck breakdowns.

Skills

Analytical thinking

Strong communication

Problem solving

Team player

Multitasking

Customer service experience

Job description

Since 2006, Triple Eight Transport Inc. has grown into a trusted asset-based transportation provider, delivering Full Truck Load services across Western Canada and the Western United States. With terminals in Abbotsford, Calgary, and Edmonton, and our own fleet of reefers, heaters, and dry vans, we've built our reputation on safe operations, innovation, and service excellence — and, above all, on our people.

We believe great people drive great results. That's why we're building a workplace where employees are empowered to take ownership, share ideas, grow their skills, and build careers alongside our business.

Join Triple Eight, and you're not just taking a job — you're joining a team that works hard, supports one another, and shares a common goal: delivering exceptional value to our customers while always striving to do better.

If you're looking for a place to contribute, grow, and make a real impact, we'd love to hear from you.

The Overnight Dispatch is responsible for building and maintaining strong business relationships with multiple drivers to seamlessly coordinate them to successfully service customer loads. Monitor logistic transactions in the evening while communicating effectively and efficiently both internally and externally to achieve high levels of service.

Responsibilities will include:

• Communicating with drivers regularly to ensure on time delivery, sending and receiving all information relevant to the driver performing his/her duties within the Company and customer requirements
• Handling all driver related satellite messages or calls within assigned and overflow queues
• Reporting and documenting of all customer service, planning and driver related issues to the appropriate personnel
• Preparing customs clearance paperwork and ensuring it has been submitted the customs broker
• Following up with customs brokers to ensure clearances are completed in a timely manner
• Arranging and booking in repairs for in transit truck breakdowns

Qualifications

• Analytical and critical thinking skills
• Must have reliable transportation
• Strong communication and problem-solving skills
• Proven team player with ability to align position goals with corporate strategic goals
• Ability to multitask
• Minimum of 1 year of customer service experience would be an asset
• Must be legally allowed to work full time in Canada

Why choose Triple Eight Transport Inc.?

• State of the art facility
• Regular company lunches for special events
• Annual Summer Corporate team building event
• Annual Winter Holiday party with amazing prize draws rewarding our valuable team because our people are important to us!
• Opportunities for growth within the company as we continue growing
• Our open door policy shows we value communication and building strong, meaningful relationships across our workplace
• Competitive wage and vacation packages

Shift:

• Must be able to work on weekends.
• Must be able to work 11:00PM - 7:00 AM

Building a Fair and Inclusive Hiring Process

Every application matters to us, and we thank you for taking the time to apply. Given the volume of applications we receive, only candidates moving forward will be contacted directly — but know that your interest in Triple Eight doesn't go unnoticed.

Hiring decisions at Triple Eight are grounded in qualifications, experience, skills, and business need — nothing else. We actively welcome applicants from all backgrounds, and our recruitment practices are built to align with human rights and employment legislation, free from discrimination at every step.

Accommodation, Made Simple

If you require accommodation at any point in the recruitment process, just tell us. Our Recruitment team will work with you directly to understand what you need and provide the right support — handled with discretion and respect for your privacy.

Where AI Fits In

AI tools are part of how people prepare and learn today, and we're comfortable with that — use them freely to research, prepare, and get ready ahead of time. That said, once you're in front of us — interviews, assessments, case studies, technical evaluations — we want to see you : your thinking, your judgment, your experience. AI-generated or real-time AI assistance isn't permitted during these stages unless we've explicitly said otherwise.