Overnight Admin Coordinator OSD

Randstad Canada; Dartmouth; On-site; CAD 30,000 - 60,000; Full time

Job summary

A national transportation company in Dartmouth, Nova Scotia is seeking a Night Administrative Coordinator responsible for managing communications with drivers and customers. Ideal candidates have at least 1-2 years of relevant experience and strong problem-solving skills. This position offers hourly pay of $19.50 and a schedule from Sunday to Thursday.

Benefits

Individual insurance programs from day 1

Diverse working environment

Weekly pay

Qualifications

• 1-2 years of experience in customer service or administration.
• Experience within the transport industry is an asset.
• Good English communication skills, both written and verbal.

Responsibilities

• Manage daily communication with drivers and customers.
• Track and resolve OS&D issues effectively.
• Utilize logistics systems and maintain accurate records.

Skills

Customer relationship skills

Problem-solving

Strong communication

Organizational skills

Tools

AS400

Truckmate

Microsoft Office Suite

Job description

Overview

Night Administrative Coordinator in Nova Scotia

Are you a strong Administrator who enjoys working in fast paced environments? Do you perhaps come from the transportation industry or would be interested in learning more about it? Are you looking for a positive work environment with lots of opportunities for growth? If so, we want to hear from you.

We are looking for an Administrative Coordinator to work for a National transportation company. In this role you will be responsible for daily communication with the drivers, customers and internal departments. You will also be responsible for data entry into their internal system and extracting various reports to ensure accurate invoicing. The ideal candidate will be a team player, have the ability to multitask, prioritize effectively and possess strong communication skills.

Salary: Hourly wage of $19.50

Schedule: Sunday - Thursday; 10pm - 6am

Contract: Ongoing contract with possibility of permanency

Location: Parking onsite, 5 days/week at the office, Dartmouth - Nova Scotia

Start date: As soon as possible

Advantages

• Individual insurance programs admissibility from day 1 with Randstad
• Beautiful dynamic working environment
• Diversity of tasks
• Weekly pay

Responsibilities

• Admin OS & D Specialist
• Investigating and Resolving OS&D Issues: The OS&D specialist will be responsible for identifying the root cause of OS&D incidents and implementing corrective actions. This may involve reviewing shipping documents, inspecting freight, and contacting relevant parties to gather information.
• Maintaining Records and Documentation: Meticulously tracks and records all OS&D incidents, ensuring accurate documentation for future reference and claims processing.
• Customer Communication and Support: The OS&D Specialist will communicate with customers to inform them about the status of their shipments and provide guidance on filing claims.
• Collaboration and Coordination: They will work closely with various teams, including Menkes staff, to resolve OS&D issues and improve overall operational efficiency.
• Preventing Future Incidents: By analyzing the causes of OS&D, they contribute to the development and implementation of preventative measures to minimize future occurrences.
• Following Established Procedures: They will adhere to established freight flow and OS&D procedures to ensure compliance and maintain quality standards.
• Escalating Issues: They will escalate unresolved issues or non-compliance matters to management.
• Utilizing Logistics Systems: OS&D Specialist must be highly proficient in utilizing AS400, Truckmate and Microsoft Office Suite programs to manage their tasks.
• Specific Skills: Strong organizational, problem-solving, and communication skills is a must.

Qualifications

• 1-2 years of experience in a customer service or administration position
• Experience within the transport industry would be considered an asset
• Good English communication skills, both written and verbal
• Computer skills – MS products and ability to learn new software with ease
• Truckmate software knowledge is an asset
• Demonstrated customer relationship skills
• Strong conflict resolution skills and ability to work in fast paced environments

Summary

If you are interested in applying for this role, please send your resume to [e-mail] or apply directly to this position!

Only those selected for interviews will be contacted.

We look forward to meeting you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are committed to developing and implementing strategies to increase equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. We are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from barriers, including equity-seeking groups such as women or non-binary/gender non-conforming individuals, Indigenous or Aboriginal Peoples, persons with disabilities, visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all candidates and employees by supporting accessibility and accommodation needs throughout the employment lifecycle. Please identify any accommodation requirements by emailing [e-mail] to ensure participation in the interview process.