Outreach Worker, Seeds of Independence

Ywca Bc; Surrey; On-site; CAD 59,000 - 61,000; Full time

Benefits offered by this job

Extended medical and dental benefits

Flexible working arrangements

15 vacation days and 3 personal days

Employee Family Assistance Program

Job summary

YWCA Alder Gardens in Surrey, BC is recruiting an Outreach Worker to support women and families as they transition from emergency or transitional housing to safe, stable, and independent living. The role emphasizes empowerment through ongoing support, advocacy, and connections to community resources.

The position involves intake, emotional support, information/referrals, safety and goal planning, and advocacy with government and community agencies.

Qualifications

• Experience supporting women who have experienced violence from an intimate partner.
• Feminist analysis of violence against women by an intimate partner.
• Understanding of the intersection of oppressions.
• Strong knowledge of the criminal and family justice systems.
• Strong communications skills.
• Ability to collaborate with staff and other organizations.
• Knowledge of Fraser Valley resources would be an asset.
• A clear criminal record check including working with vulnerable populations.

Responsibilities

• Intake with clients, including needs assessment.
• Provide one-to-one emotional support.
• Provide appropriate information and referrals.
• Provide assistance with safety planning.
• Provide assistance with goal planning (educational and employment goals).
• Provide advocacy with government and community agencies per practice/policy.
• Provide information on navigating the family justice system, including referrals to legal aid and accompaniment to legal appointments and court.
• Provide information about the criminal justice system.
• Liaise with government and other community agencies.
• Keep accurate records, files and statistical information per practice/policy.
• Other duties as required (always include at the end of responsibilities section).

Skills

Strong communications skills

Criminal justice knowledge

Family justice knowledge

Feminist violence awareness

Job description

YWCA Alder Gardens – 13788 71st Ave, Surrey, BC (Option to work hybrid model)

Posting Period

July 22, 2026 - August 4, 2026

Job Description

TheOutreach Workersupports women and families as they transition from emergency or transitional housing to safe, stable, and independent living. The role focuses on empowering clients through ongoing support, advocacy, and connection to community resources.

Whatyou’llbe doing:

• Intake with clients, including needs assessment
• Provide one-to-one emotional support
• Provideappropriate informationand referrals
• Provide assistancewith safety planning
• Provide assistancewith goal planning (including educational and employment goals)
• Provide advocacy with government and community agencies as per practice/policy
• Provide information on navigating the family justice system, including referrals to legal aidand accompaniment to legal appointments and court
• Provide information about the criminal justice system
• Liaise with government and other community agencies
• Keepaccuraterecords,filesand statistical information as per practice/policy
• Other duties as required(always include at the end of responsibilities section)

Whatyou’llneed:

• Experience providing support to women who have experienced violence from an intimate partner
• A feminist analysis of violence against women by an intimate partner
• An understanding of the intersection of oppressions
• A strong knowledge of the criminal and family justice systems
• Strong communications skills
• The ability to work collaboratively with other staff and other organizations
• Knowledge of resources in the Fraser Valley would be an asset
• A valid clear criminal record check (including working with vulnerable populations) isrequired.

What we offer:

• Extended medical and dental benefits
• Pregnancy,parentaland adoption leave top up (Note: This does not apply for unionized employees, please delete if it’s a union position)
• 15 vacation days and 3 personal days, in addition to paid sick leave
• Flexible working arrangements for applicable positions
• Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
• A workplace that prioritizes employee health,safetyand well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.
• Free staff membership to our Health & Fitness Centre
• Discounts at our Hotel Willo
• Pay Rate:$28.75per hour

We respectfully acknowledge that ourmain officeand many of our programs arelocatedon the traditional, ancestral anduncededterritories of thexʷməθkʷəy̓əm(Musqueam), Sḵwx̱wú7mesh (Squamish) andsəlilwətaɬ(Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.