Outreach Clinical Counsellor

YWCA Calgary; Calgary; Hybrid; CAD 65,000 - 85,000; Full time

Benefits offered by this job

3 weeks of paid vacation

6 personal days

Birthday day off

Employee assistance plan

Comprehensive benefits

Job summary

YW Calgary is seeking an Outreach Clinical Counsellor to provide trauma-informed counselling through the Equally Safe initiative. The role collaborates with the Outreach team and community partners to support individuals impacted by family and domestic violence, delivering short-term therapy and safety planning.

Typical schedule is 37.5 hours/week, Monday–Friday, with a hybrid work arrangement. The role emphasizes evidence-based modalities like CBT and Solution‑Focused Therapy, and requires

Qualifications

• Master’s degree in Social Work, Counselling, or Clinical Psychology.
• Registered in good standing with Health Professions Act.
• Minimum of 2 years of experience in family violence.
• Minimum of 2 years of counselling experience.

Responsibilities

• Deliver counselling services to individuals in the community referred through the Equally Safe initiative, which serves men, women, and non-binary adults.
• Provide short‑term counselling, up to 12 sessions, focusing on safety and stabilization.
• Deliver trauma‑informed therapeutic services using CBT and Brief Solution‑Focused Therapy.
• Provide risk assessment, goal and service planning, and psychoeducation.
• Provide crisis intervention, safety planning, and emotional support to help with stabilization.
• Engage with team and community partners for coordinated service delivery.

Skills

Trauma-informed

CBT

Solution-Focused Therapy

Crisis intervention

Client-centered

Education

Master’s degree in Social Work

Master’s degree in Counselling

Job description

The Outreach Clinical Counsellor is responsible for providing therapeutic counselling services to individuals in the community referred through the Equally Safe initiative. As a member of the Outreach team, this position works collaboratively with team members and community partners to support individuals impacted by family and domestic violence. The Outreach Clinical Counsellor will use evidenced-based modalities to deliver trauma‑informed services to help individuals understand their struggles and develop strategies to improve their lives.

This position typically works 37.5 hours per week, Monday to Friday between 8:00am and 6:00pm, and is eligible for a hybrid work arrangement.

WHAT WE OFFER

• Truly rewarding work; contribute to lasting, positive change for individuals and our community
• A supportive team environment and opportunities for professional development
• Comprehensive benefits including an employee assistance plan
• Paid time off (for eligible roles; prorated based on start date and FTE) includes:
• 3 weeks of paid vacation
• 6 personal days
• A paid day off to celebrate your birthday

WHAT YOU'LL DO

• Deliver counselling services to individuals in the community referred through the Equally Safe initiative, which serves men, women, and non-binary adults, including those who use violence in their relationships as well as those who experience violence
• Provide short‑term counselling, ranging from a single‑session intervention to up to 12 sessions, with a focus on safety and stabilization
• Deliver client‑centered, trauma‑informed therapeutic services using multiple modalities such as Cognitive Behavioral Therapy (CBT) and Brief Solution‑Focused Therapy
• Provide individualized risk assessment, goal and service planning, and psychoeducation and counselling support tailored to individual needs
• Provide crisis intervention, safety planning, and emotional support to help with stabilization
• Select evidenced‑based interventions appropriate for supporting individuals struggling with mental health challenges and the impacts of family and domestic violence
• Support clients to develop knowledge and skills that promote healthy relationships, including emotion regulation, stress management, coping and problem‑solving
• Engage and work collaboratively with team members and community partners around coordinated service delivery, including the Calgary Police Service (CPS) and agencies connected to the Equally Safe initiative
• While working from a co‑location model with Calgary Police Service (CPS), navigate safe locations in the community where counselling sessions can occur, such as community resource centers
• Support clients with referrals and connection to other YWCA and community resources
• Administer pre and post surveys with clients, using data collection tools designated by the program
• Keep accurate case notes according to organizational standards
• Adhere to the record keeping and documentation expectations of the program
• Actively participate in team meeting and regular supervision, including clinical support and consultation received through YWCA Calgary’s counselling team

QUALIFICATIONS

• A Master’s degree in Social Work, Counselling, or Clinical Psychology
• Registration in good standing with a professional body under the Health Professions Act
• Minimum of 2 years experience working in the field of family violence, supporting individuals struggling with addictions and mental health challenges
• Minimum of 2 years of counselling experience

WHAT YOU'LL BRING

• Strong understanding of the intersection of family violence, mental health, substance abuse, traumatic stress, poverty and homelessness, as well as crisis intervention and recovery
• Strong knowledge of community resources and referral processes
• Key attributes include agility, rapid response, flexibility, and the ability to quickly engage with individuals and develop stability related solutions
• Training and experience in treatment options such as CBT, DBT, mind/body therapies, Solution‑Focused Therapy, narrative therapy, motivational interviewing, using a strength‑based approach
• Demonstrated ability to work effectively and collaboratively with multidisciplinary teams
• First Aid/CPR, Naloxone, ASIST, NVCI, and Brain Story certifications required within 3 months of employment
• Ability to act as the first responder for medical emergencies, including the administration of Naloxone and performing First Aid/CPR as required until emergency medical services arrive
• A clear Police Information Check, including a Vulnerable Sector Search, and an Intervention Record Check is required upon commencement of employment.
• Flexibility in hours and scheduling

YW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.

Privacy statement: Personal information is managed in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at [e-mail].