Outdoor Parking Enforcement & Safety Officer

Indigo Park Canada; Calgary; On-site; CAD 50,000 - 65,000; Full time

Job summary

Indigo Park Canada is seeking a Parking Enforcement Officer to join our Calgary team. You will patrol properties, interact with the public, issue warnings and citations, and help ensure safety and compliance across our lots and facilities.

This role offers both full-time and part-time opportunities, requires reliability, strong communication, and the ability to work independently or in a team, often outdoors in varying conditions.

Qualifications

• Minimum 2-3 years customer service experience.
• Strong communication and interpersonal skills.
• Demonstrated problem solving skills. Able to maintain a professional demeanor in all situations.
• Able to work well in a team oriented environment.
• Able to work independently with minimal supervision.
• Able to work under pressure in a fast-paced environment.
• Strong attention to detail and good observational skills.
• Takes pride in maintaining a high standard of quality service.
• Accurate data entry skills.
• Valid provincial driver's license.
• Clean driver's abstract.
• Basic computer skills.
• Able to pass a criminal record check.

Responsibilities

• Patrol properties to maintain safety
• Maintain close communication with dispatch using two-way radio or cell phone
• Relay information about incidents or emergencies to appropriate personnel
• Write warnings and citations for illegally parked vehicles
• Identify vehicles in violation of parking codes
• Observe and report hazardous conditions such as missing traffic signs or street markings
• Observe and report suspicious objects or vehicles
• Monitor environmental conditions to detect possible hazards (ice, etc.)
• Use hand-held device to enter and retrieve vehicle information
• Investigate and answer complaints regarding contested parking citations
• Prepare and maintain operational records ie: activity logs and contested citations
• Collect coins from parking meters
• Maintain assigned equipment
• Perform simple vehicle maintenance, such as checking oil and report mechanical problems to the Manager
• Other duties as assigned

Skills

Customer service

Communication skills

Problem solving

Teamwork

Independence

Attention to detail

Data entry

Driver's license

Criminal record check

Job description

Indigo Park Canada is seeking a Parking Enforcement Officer to join our Calgary team. You will patrol properties, interact with the public, issue warnings and citations, and help ensure safety and compliance across our lots and facilities.

This role offers both full-time and part-time opportunities, requires reliability, strong communication, and the ability to work independently or in a team, often outdoors in varying conditions.